Document Control Associate- Pipeline Construction

Company Description

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations.  

With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale.    

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. 

Job Description

We are seeking a Document Control Associate to support the design, configuration, deployment, and adoption of the InEight Documents module to standardize and elevate our document control practices across projects and portfolios. 

You will partner with project teams, engineering, construction management, IT, and vendor resources to deliver scalable workflows, robust metadata structures, and reporting that drives compliance, traceability, and productivity.

Job Description

InEight Documents Implementation & Configuration

• Lead end-to-end implementation of InEight Documents: environment setup, permissions, roles, folders, metadata, and audit controls.
• Configure business rules and automated workflows for submittals, RFIs, transmittals, review/approval cycles, revisions, and closeout packages.
• Design and maintain document numbering schemes, revision strategies, and naming conventions aligned to company standards and contracts.
• Build and optimize templates, checklists, and forms; manage document attributes and custom fields for traceability.
• Integrate distribution matrices, review durations/SLAs, and exception handling (overdue, rework, reissue).
• Enable robust searchability and classification through controlled taxonomies, metadata, tags, and controlled vocabularies.

Reporting & Continuous Improvement

• Build dashboards and reports (cycle times, overdue items, review bottlenecks, RFI/submittal throughput, compliance).
• Monitor KPIs and drive continuous improvement to reduce turnaround times, improve data quality, and enhance user experience.
• Document lessons learned, backlog of enhancements, and maintain an iterative release plan.

Qualifications

Qualifications

3–7+ years in Document Control, EDMS/DMS implementation, or construction technology systems delivery.

• Hands-on experience implementing or administering InEight Documents.
• Strong understanding of document control processes: submittals, RFIs, transmittals, redlines/as-builts, drawing & spec management, correspondence, turnover/closeout.
• Proficiency in workflow design, metadata/taxonomy, permissions/security, and change control.
• Excellent facilitation, training, and stakeholder management skills; ability to bridge business and IT.
• Strong written documentation skills (SOPs, work instructions, test scripts, training guides).
• Background in Engineering, Construction, EPC/EPCM, Owner/Developer, or PM/CM environments is considered an asset. 
• Certifications: InEight Admin/Implementation (if available), PMP, CM-BIM, or related  is considered an asset.
• Exposure to Power Automate, Power Apps, or scripting for light automation is considered an asset. 

Additional information

What's in it for you...

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days 
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

Additional Information

Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary.