Industrial Property Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

WHAT YOU’LL BE DOING

• Tenant Move-Ins: This includes preparing commencement letters and handling lease administration for new tenants, ensuring a seamless transition into the property.

• Acting as a Liaison: You will serve as a point of contact between tenants and construction management, participating in punch list walk-throughs and follow-up processes. Additionally, you will coordinate finish selections.
   
• Tenant Service: Responding promptly to tenant needs and requests for service and assistance, ensuring their satisfaction and maintaining positive relationships.
   
• Long-Term Occupancy: Your aim will be to maintain high occupancy rates by delivering superior customer service to tenants. This includes managing operating expenses, capital expenditures, and ensuring the overall appearance of the properties.
   
• Service Contract Management: Evaluating service contract requirements on an annual basis and overseeing property maintenance contracts to ensure effective service delivery.
   
• Repairs, Maintenance, and Inspections: Coordinating necessary repairs, maintenance activities, and site inspections to preserve the functionality and condition of the properties.
   
• Accounts Payable and Receivables: Handling the processing and approval of accounts payable transactions, as well as collections of accounts receivables for the properties.
   
• Budgeting and Reporting: Participating in the annual budget preparation for the properties and generating monthly variance reports, ensuring accurate data updates related to lease changes. You will also develop a comprehensive capital improvement schedule for each property.
   
• Operating Expense Reconciliations: Coordinating the reconciliation of operating expenses with the accounting department and understanding various lease provisions related to expenses.
   
• Personnel Supervision: Overseeing the work of maintenance and administrative personnel to ensure their efficiency and the delivery of superior tenant service.
   
• Additional Duties: Performing any other assigned duties to support the property management operations.

In this role, you will play a critical part in managing the properties, addressing tenant needs, and maintaining positive relationships with clients and tenants alike.

WHAT YOU BRING TO THE TABLE
 

Education and/or Experience:
 

• Bachelor's degree (B.A.) from a four-year college or university, or equivalent combination of education and experience.
• Related experience and/or training in property management.
• Must have a current Real Estate sales license or obtain it within six months of employment.
• 5+ years of experience in property management.

Computer Skills:
 

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Familiarity with Yardi Property Management System and other systems required by the client.

Competencies: The individual should demonstrate the following competencies:
 

• Analytical: Ability to synthesize complex information, collect and research data.
• Problem Solving: Skill in identifying and resolving problems in a timely manner, gathering and analyzing information, developing alternative solutions, and working well in group problem-solving situations.
• Project Management: Capability to coordinate projects, communicate changes and progress, complete projects on time and within budget, and manage project team activities.
• Tenant Service: Proficiency in managing difficult or emotional tenant situations, responding promptly to tenant needs, soliciting tenant feedback to improve service, responding to requests for service and assistance, and meeting commitments.
• Managing People: Inclusion of staff in planning, decision-making, and process improvement, taking responsibility for subordinates' activities, providing regular performance feedback, developing subordinates' skills and encouraging growth, soliciting and applying tenant feedback, fostering quality focus in others, improving processes, products, and services, and continually working to improve supervisory skills.
• Quality Management: Demonstra