Concessions Staff - PT/Flex

Job DetailsJob Location: Conner Prairie Museum - Fishers, IN 46038Position Type: SeasonalTravel Percentage: NoneJob Shift: AnyJob Category: Restaurant - Food ServicePrincipal Function: The Concessions Staff is responsible for assisting in serving, preparing, cleaning, and running of food services.

Essential Duties and Responsibilities: Duties include, but are not limited to:

Prepare, expedite, and deliver all food orders.
Handles cash transactions and makes proper change.
Assist guests by taking orders and maintaining a pleasant and welcoming demeanor.
Understand and adhere to proper food handling, safety, and sanitation standards during food preparation, service, and clean up procedures.
Maintain a clean, sanitized, and organized workstation.  
End of day cleanup to include stocking, sweeping, mopping, equipment cleaning, dishwashing, trash disposal and other duties as assigned.
Special event setup includes moving equipment, tables, chairs, and other duties as assigned.
Adhere to Conner Prairie's rules of conduct.
Strive to ensure guest satisfaction by representing Conner Prairie with pride and enthusiasm.

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Education and/or Experience: No experience necessaryQualificationsQualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Competencies: To perform this job successfully, all employees at Conner Prairie should demonstrate the following competencies:

Customer Service Responds to requests for service and assistance; Manages difficult or emotional customer situations focusing on listening without interrupting and keeping ones emotions under control; Solicits customer feedback to improve service; Maintains confidentiality and meets commitments; Remains open to others ideas and tries new things.
Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.
Diversity Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organizations goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality/Quantity Demonstrates accuracy and thoroughness; Looks for ways to promote and improve quality; Applies feedback to improve performance; Monitors own work to ensure quality; Meets productivity standards; Completes work in a timely manner; Strives to increase productivity and works quickly.
Safety/Security Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality/Dependability Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and events on time; Follows instructions; Responds to managements direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternative plan.

Job-related Competencies To perform this job successfully, employees in this job should demonstrate the following competencies:

Adaptability - Adapts to changes in the work environment; Manages competing demands; changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in