Health Unit Coordinator - Med/Surg

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Health Unit Coordinator - Med/Surg

                        

Location

Mentor

                    

Facility

Mentor Hospital

                     

Department

Med Surg-Mentor Hospital

                      

Job Code

B12012

                     

Shift

Day/Evening Rotation

                       

Schedule

6:30am-3:00pm/2:30pm-11:00am

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic Mentor Hospital team and experience world-class care at its best. This state-of-the-art facility offers Lake County residents enhanced access to Cleveland Clinic, one of the nation’s top healthcare systems. With four operating rooms, 34 inpatient care rooms and a helipad, we are making access to high-quality care close to home easier than ever for our Lake County patients. Here, you can become part of Mentor’s supportive environment where everyone excels and is valued for what they bring to the team.   

 
The Medical/Surgical Unit at Mentor Hospital serves adult patients with a variety of medical issues or those preparing for/recovering surgery. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. 

 

A caregiver in this position works day/evening rotation, 6:30am—3:00pm or 2:30pm—11:00am. 

 

A caregiver who excels in this role will:  

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 

• Respond to patient call lights and make rounds.  

• Assist with processing patient admissions, transfers and discharges. 

• Assist patients and families with wayfinding and direct them to available resources. 

• Assemble and maintain patient medical records and other documents related to patient care. 

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• One year of experience in a customer service-related role 

• Experience with typing, computer training or equivalent coursework 

 

Preferred qualifications for the ideal future caregiver include: 

• College degree 

• Microsoft Office experience 

 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/