Business Development Lead , Amazon Shipping

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We’re rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we’re looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape.

As a Business Development Lead, you will shape how customers think about fulfillment and shipping. You will leverage data and industry insights to teach customers something new about their business, tailor Amazon’s solutions to their unique goals, and guide them through complex decision cycles. You’ll work cross-functionally with Product, Tech, and Operations to translate customer needs into scalable solutions and help define the future of Amazon Shipping.


Key job responsibilities
• Drive revenue, adoption, and market share for Amazon Shipping by leading insight-driven engagements that teach customers new ways to meet rising end-customer expectations and challenge the limitations of their current shipping strategy.
• Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer-experience data to design tailored Amazon Shipping solutions that reframe how brands think about speed, reliability, and fulfillment.
• Deliver perspective and influence decisions by introducing data-backed insights, clarifying the costs of the status quo, and guiding customers through complex decision cycles toward measurable business outcomes.
• Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability.
• Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long-term customer value and sustained business impact.
• Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win—and accelerate the growth of Amazon Shipping

A day in the life
You are a strategic, insight-driven Business Development lead who thrives on helping customers re-imagine what’s possible. You lead with a point of view—grounded in data, industry trends, and operational realities—and use it to challenge assumptions and illuminate better paths forward. You excel in ambiguous, fast-scaling environments, influence senior stakeholders with clarity and confidence, and consistently drive deals toward measurable outcomes.

You quickly understand complex businesses, uncover the true drivers behind customer decisions, and translate those insights into clear recommendations. You build trust through expertise and preparation, communicate with precision, and operate with the ownership required to support a rapidly growing business.

Basic Qualifications

- 4+ years of business development, partnership management, or sourcing new business experience
- Experience developing and executing on GTM strategies that are large in scope
- 3+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree
- Experience with brand strategy

Preferred Qualifications

- Experience working in e-commerce / retail / supply chain / financial services business
- Experience in launching new products
- Experience in a new unit business or a startup
- Experience solving shipping/logistics problems for customers
- Experience influencing the product roadmap with customer feedback and use case development
- Experience defining and driving complex program initiatives with customers
- Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business opera