Vice President, Strategic Initiatives

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Vice President, Strategic Initiatives in Commercial Banking Solutions, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 

Job responsibilities 

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners 
• Manage and execute payment projects (e.g. First Republic Bank Integration) with internal and external stakeholders 
• Deeply understand client needs through expert knowledge of payment landscape, client research, analysis, and market feedback
• Maintain and continue to develop the value proposition for Commercial Banking with particular focus on how the product fits into the overall B2B Payout solution
• Owns ongoing product oversight and maintenance and accountable for meeting product objectives (e.g., P&L, KPI)
• Establish delivery milestones, budget, releases, client impacts and client servicing metrics in cooperation with cross-functional teams 
• Partner closely with sales, marketing, commercialization, onboarding and service to optimize processes and improve the client experience, ultimately decreasing cycle times and increasing client satisfaction

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies 
• Strong knowledge / experience with digital products and US payment initiation methods (primarily Virtual Card, ACH, Wire, Check, Real Time Payment)
• Proven track record of collaboration with cross-functional teams to build better solutions and to execute go-to-market plans 
• Ability to build compelling presentations to elicit action from internal stakeholders and to positively influence client buying decisions 
• Strong written/verbal communication, leadership, and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects
• Ability to translate product vision into phased design requirements followed by execution of a go to market product launch
• Segmenting, tracking and analyzing client product usage, profitability, risk profiles and pipeline development

Preferred qualifications, capabilities, and skills 

• Proficient knowledge of the product development life cycle, design, and data analytics
• BA/BS business degree or a related discipline
• Entrepreneurial and a self-starter, with ability to deliver results within condensed timeframes
• Sales enablement experience with bringing new product capabilities to market and supporting sales education
• Thrives in a dynamic and fast paced environment, and able to manage multiple concurrent initiatives with different delivery dates

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also