Vice President, Partner Marketing

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

As Vice President of Partner Marketing, you will lead the strategy and execution of all partner marketing initiatives across our global ecosystem—including strategic alliances, channel partners, ISVs, and technology integrations. In close partnership with the SVP of Global Partnerships, you will drive go-to-market programs that grow pipeline, accelerate joint sales, and expand market presence. This is a high-impact leadership role that blends strategic thinking with operational excellence and cross-functional collaboration.

Key Responsibilities: 

• Partner GTM Strategy: Develop and own the global partner marketing strategy across all partner types (resell, referral, tech/integration, services).
• Team Leadership: Build and lead a high-performing partner marketing team, fostering career development, alignment, and accountability.
• Joint Campaigns: Design and execute scalable co-marketing and demand generation campaigns with top partners—events, ABM, webinars, content, and digital.
• Partner Enablement: Build toolkits, sales collateral, case studies, and competitive positioning to drive partner readiness and performance.
• Influence & Collaborate: Work cross-functionally with Sales, Product Marketing, Comms, Corp and Field Marketings to align partner programs with core company objectives.
• Analytics & Reporting: Establish clear KPIs to measure influence and sourced pipeline, program ROI, and partner engagement.
• Executive Stakeholder Management: Serve as a key advisor to the SVP of Partnerships and executive leadership on partner performance and opportunities.
• Partner Launches & Announcements: Lead go-to-market for new partner launches, integrations, and joint offerings—including messaging, PR, and field alignment.

Qualifications: 

• 10+ years of B2B marketing experience, with 5+ in partner or alliance marketing at a SaaS company.
• Deep experience in channel/partner GTM strategies and execution.
• Proven success in building and scaling partner marketing programs that generate measurable pipeline.
• Strong leadership experience with a track record of building, mentoring, and retaining high-performing teams.
• Executive presence and the ability to influence at all levels—internally and externally.
• Data-driven with strong command of partner attribution, influence models, and marketing performance metrics.
• Excellent written and verbal communication skills.
• Experience working in a matrixed, cross-functional organization.

Qualifications: 

• Experience at a publicly traded SaaS company.
• Familiarity with Salesforce, Domo, PRM platforms, and modern marketing tech stacks.
• Global experience with both direct and indirect partner ecosystems.

 

Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office.  For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. 

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an inno