Senior Project Manager

BNSF Logistics is a technology and people-driven third-party logistics company that delivers what matters – to our people, our customers, our carriers, and our communities.  BNSF Logistics is a place where diverse talent works together every day in an inclusive way to create and implement the best ideas to help us DELIVER WHAT MATTERS.  We achieve this through our commitment to our Guiding Principles which helps us create the ultimate competitive advantage in the marketplace. 

 

We PROTECT THE WELL-BEING OF OURSELVES AND OTHERS
We DRIVE INNOVATION AND EMBRACE TRANSFORMATION
We RESPECT AND SERVE EVERYONE
We KEEP OUR COMMITMENTS
We FOSTER A COLLABORATIVE AND INCLUSIVE COMMUNITY
We CELEBRATE AND ENJOY THE JOURNEY!

 

Primary Functions:

The primary role of the Senior Project Manager is to lead the PMO process and drive a team of Project Managers that are responsible for customer engagement and projects which are primarily focused on logistics and transportation solutions. The Senior Project Manager will set the blueprint and governance for projects by establishing and improving standards, processes, and tools to ensure effective project delivery. Their main responsibilities include designing, implementing, monitoring, and continuously improving the project management processes to ensure it meets the organization's goals and objectives.

A highly effective Senior Project Manager brings comprehensive understanding of service offerings and how they can be integrated into project design as well as broad knowledge of support functions including finance, risk, information systems, etc. The Senior Project Manager has the ability to create and maintain relationships with internal and external Executive/Leadership stakeholders and be comfortable facilitating discussions on issue identification and problem solving and be able to work across all levels of the organization and put together project teams for the successful implementation of corporate objectives. Creating a seamless set of project processes, procedures and key performance indicators that drive and improve customer experience and improve the overall efficiency of the BNSF Logistics team is essential for success in this position.

 

Position Responsibilities:

 

1. PMO Process and System Leadership (50% - 80% Time)
   • Assisting the Director of Operations to identify, hire and train project managers to fulfill the responsibilities of their role.
   • Set clear expectations of the team and drive to those expectations.
   • Developing and maintaining process documentation, including standard operating procedures (SOPs), process flowcharts, and process metrics.
   • Monitoring process performance using key performance indicators (KPIs) and other metrics and identifying areas for improvement.
   • Leading process improvement initiatives, including process re-engineering and process systems and automation.
   • Communicating process changes to stakeholders, including senior management, process users, and customers.

• • Providing training and support to process users to ensure that they understand and follow the process.
  • Ensuring that the process is executed in compliance with regulatory requirements and industry standards.
  • Identifying and addressing process issues and bottlenecks that impact process performance.
  • Collaborating with other process managers and process owners to ensure that processes are integrated and aligned across the organization.

 

1. PMO Project Manager (20% - 50% Time)
   <