Facility Service Specialist, Austin Facilities Management

About This Position

 

JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

 

Job Description:

Facility Service Specialist

Purpose:

This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Plans and performs basic building repairs and participate in construction/installation activities on assigned projects.

• Conducts site inspections and reports on maintenance needs and safety violations.

• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.

• Calculates figures and compiles data and information for reports, cost estimates, etc.

• Prepares and maintains status reports on projects.

• Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.

• Research information as requested or needed.

• Answers questions from internal and external customers.

Responsibilities - Supervisor and/or Leadership Exercised:

 None.

Knowledge, Skills, and Abilities:

 Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of facility maintenance.

• Knowledge of Federal, State, and Local laws.

• Knowledge of City practices, policies, and procedures.

• Knowledge of safety practices and procedures.

• Knowledge of fiscal planning and budget preparation.

• Knowledge of general maintenance practices.

• Knowledge of monitoring of contracts and/or vendors.

• Skill in oral and written communication.

• Skill in handling multiple tasks and prioritizing.

• Skill in planning and organizing.

• Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.

• Ability to work with frequent interruptions and changes in priorities.

• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus four (4) years relevant work experience.

• Experience may substitute for education up to the maximum of four (4) years.

Licenses and Certifications Required:

• Class C Driver License.

• If required by position: Valid Commercial Driver License (CDL). Specific endorsements may be required to be obtained within 120 days of hire.

Physical Requirements:

• Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds.

Preferred Qualifications:

• Experience maintaining and repairing large-scale HVAC systems, building plumbing and electrical systems and fixtures.

• Experience in managing occupant space revisions and remodels.

• Experience in managing a building or building campus in compliance with LEED Operations & Maintenance, and/or WELL building standards.

• Experience managing and coordinating the overall operations of a building or building campus.

• Experience using Building Automation Systems (BAS).

• Demonstrated experience with computerized maintenance management system (work order) software.

• General understanding of contracts and scopes of work, with the ability to ensure services are delivered as agreed.

• Intermediate proficiency with the Microsoft Office Suite to include Word, Excel, and Outlook.

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