Quality Program Manager - Administration

The Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish.  Under the direction of Population Health leadership and in collaboration with operational and clinical leadership, the QPM leads the design, implementation, and sustainment of prioritized quality goals by supporting complex, cross-functional quality programs.

Using quality improvement methodologies and tools, evidence-based clinical pathways, risk assessments, and data analysis, the QPM leads, facilitates and mentors individuals, teams and committees to improve quality outcomes, patient safety and performance in payor/government programs.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree
• Upon hire: Licensure as applicable to educational background
• Within 90 days of hire: Institute for Healthcare Improvement (IHI) Basic Certificate in Quality and Safety
• 3 years Healthcare.
• 3 years If bachelor's degree is in an unrelated field, an additional 3 years of industry experience is required.
• Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.
• Work experience in quality management, patient safety, systems thinking, change management.

Preferred Qualifications:

• Bachelor's Degree Health administration, public health, or related field.
• Master's Degree Healthcare administration, public health, nursing, business or related subject.
• Electronic Health Record.
• IHI, Six Sigma and/or Lean process improvement.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.