Customer Support Specialist - Healthcare

<p></p> <p>Heijen, Limburg | €2.404 - €3.867 | Fulltime<br/> <br/> Take your next career step with us as a Customer Support Specialist and develop professionally and personally with a steep learning curve. At our location in Heijen, you will further advance the Healthcare division and experience the exciting world of our international supply chain solutions, first hand. Become part of an innovative and dynamic company that sees quality and performance as key factors for success. </p> <p> </p> <p>We’re on it! Are you on it?</p> <p> </p> <p>Our belief is that our company mindset should align with your personal mindset. Let’s see if we are a match. Do you dare to take the initiative, and do you always look for opportunities? Are you willing to commit &amp; deliver to take responsibility for your job? Do you have the constant ambition to go that extra mile for your customers and colleagues? And are you a true team player, as we act as one team, one company? Four times ‘yes’? Then we are the right company for you!  </p> <p><br/> YOUR TASKS</p> <ul> <li>Play a crucial role as the primary point of contact for operational queries</li> <li>Focus on maintaining customer relationships and addressing questions related to SLA’s, transportation, and customs</li> <li>Be the go-to person for managing and organizing systems, apps, and data</li> <li>Make sure the team and customers can easily access reliable, clear, and professionally reported info</li> <li>Actively engage in fulfilling tasks and assignments, delivering realistic performance or output according to the specified requirements</li> <li>Ensure consistent quality by identifying issues and making adjustments within the permitted standards</li> <li>Anticipate potential bottlenecks and recognize hidden defects<br/>  </li> </ul> <p>YOUR PROFILE</p> <ul> <li>Bachelor working and thinking level</li> <li>You have excellent proficiency in the English language, both spoken and written</li> <li>Experience with SAP, SAP BO, and Power BI</li> <li>Minimum of 2 to 5 years of relevant reporting experience in a dynamic environment</li> <li>Knowledge on the Healthcare and Customer Support is a big pre<br/>  </li> </ul> <p>WE OFFER</p> <ul> <li>Salary between €2.404 and €3.867, and we top it off with 8% holiday allowance, a fully paid retirement plan and discounted gym memberships</li> <li>Time for time + bonus </li> <li>25 paid vacation days, possibility to extend these to 28 vacation days</li> <li>Versatile working environment with creative freedom, flat hierarchies and an open corporate culture</li> <li>Opportunity to accompany the development of one of the most modern logistics centers in Europe from the very beginning and to quickly take on responsibility</li> <li>Very good development opportunities at a growing logistics location <br/>  </li> </ul> <p>ABOUT US – WE’RE ON IT!<br/> Arvato offers you one of the most dynamic work environments imaginable. We are growing, we are innovating, we are solving the challenges of our customers around the world every day. How do we do it? With our special spirit: We're on it!</p> <p><br/> Our shared vision as a global team: to become the international supply chain company with the strongest customer orientation and focus on people and technology. As a strategic growth partner to our customers in Fashion, Beauty &amp; Lifestyle, Healthcare, Tech and Publisher, we rely on cloud-based e-commerce and IT platforms and state-of-the-art automation technology to realize complex, global supply chain solutions.</p> <p><br/> We want to be a fair and inclusive employer and value the different perspectives of our employees, which contributes to the diversity of our company.</p> <p><br/> We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal. </p> <p><br/> CONTACT <br/> Manon van 't Goor, Corporate Recruiter<br/> T: +31(0)6 - 34478095<br/> E: recruitment@arvato-scs.com </p> <p> </p> <p>Company: Arvato Benelux B.V. – Supply Chain Solutions</p> <p>Postal Code: 6598 MH</p> <p>Job ID: 267760</p>