Operation Project Consultant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for handling medium to large projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement change and improvements brought about by the project.

Responsibilities:

• Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation

• Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures

• Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams

• Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues

• Performs risk management activities to minimize project risks

• Assists with creating and maintaining comprehensive project documentation

• Leverages business knowledge to identify opportunities for improvement and supports change execution

Skills:

• Active Listening

• Attention to Detail

• Collaboration

• Critical Thinking

• Written Communications

• Decision Making

• Influence

• Oral Communications

• Prioritization

• Problem Solving

• Adaptability

• Customer and Client Focus

• Data Management

• Emotional Intelligence

• Risk Management

Required Qualifications:

• Minimum 1 year Project Management experience or relevant work experience

• Knowledge of PowerPoint, Visio & SharePoint

• Highly organized, adept at time management, and problem solving

• Ability to work independent of direct supervision

• Excellent interpersonal skills; positive attitude; team player; flexible

• Successful candidates will have a creative, true hands-on approach in combination with data-driven analytical thinking skills

• Effective presentation, motivation and communication skills are a must along with strong organizational and planning capabilities

• Ability to articulate complex ideas clearly and simply

• Ability to continually learn and become proficient in new platforms and systems as the firm’s technology needs evolve and react quickly and efficiently to production imperatives, scheduling conflicts and line of business wide rollouts

 

 Desired Qualifications:

• Procedure writing

• Process mapping

• Loan IQ experience

• Syndicated lending experience

• Experience with systems and technology conversions/integrations on a large scale

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CA - Westlake Village - 31303 Agoura Rd - 31303 Agoura Road (CA6917)

Pay and benefits information

Pay range