Senior Program Manager, Content & Online Safety

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

COMPLIANCE

What We Do

We help the company do the right thing by identifying, monitoring, and reporting on potential risks in order to support the company’s goal of promoting trust in our products and services.

What You'll Do

As Sr. Program Manager, Content & Online Safety, your primary responsibility is to facilitate the implementation of our content and online safety compliance initiatives within a complex, cross-functional environment. This involves creating implementation plans, procedures, and documentation to propel our efforts forward. Additionally, you'll oversee the process of ensuring consistent review of compliance requirements across our products and services, and verifying the operational effectiveness of relevant compliance safeguards. You'll also remain updated on evolving laws, regulations, and industry compliance standards to ensure alignment with best practices.

In this role, you will

• Utilize your program management expertise to minimize risks and translate content and online safety regulatory requirements into actionable plans for internal teams
• Develop and centralize cross-functional compliance reporting related to content moderation and online safety
• Ensure company processes incorporate content moderation and online safety risk management compliance requirements
• Collaborate with stakeholders such as Business, Legal, Trust & Safety, Public Policy, and Engineering, and identify and assess potential compliance risks associated with content and online safety
• Ensure continuous alignment with business vision and roadmap, and execute by driving timelines, deliverables, and KPIs to support compliance requirements
• Communicate utilizing purposeful and effective strategies, both formal and informal, to provide visibility into risks and to drive a culture of compliance
• Clearly document processes, procedures, and controls, and collaborate with cross-functional teams to develop and implement change management strategies and processes

What we're looking for

• 5+ years of experience in compliance or program management
• Experience working with a compliance controls framework
• Exceptional communication skills and experience working successfully in a global environment with a diverse group of colleagues
• A hard worker who is comfortable operating in a complex and dynamic environment; this person will be energized by big challenges and working with excellent people
• Passionate about doing the right thing
• Experience working cross functionally with tech and non-tech teams
• Experience in compliance related to content moderation or the implementation or development of new regulations related to online safety a plus
• Expertise in Jira as a tool for program tracking a plus

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as medi