Senior Payment Analyst, hybrid, Senior Associate

Who we are looking for

An excellent opportunity has arisen at the Senior Associate (SME) level within Custody and Complex Operations. We are seeking a proactive Senior Payment Analyst to work on complex, high‑risk payment operations while driving end‑to‑end transformation across EMEA Custody Cash. This role blends subject‑matter expertise in cash processing with hands‑on delivery of automation and Agentic AI capabilities to reduce risk  and raise straight‑through processing (STP). The successful candidate’s responsibilities primarily include the timely and accurate processing specific activities performed in the areas of Cash Operations. The Payment Analyst acts as the main point of contact for all other supporting functions and is responsible for analysing information, monitoring and resolving queries received from external parties.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. 

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As a Senior Payment Analyst you will:

• Act as an expert of an operating team providing support and control over complex and time critical instructions.
• Verify timely and accurately cash instructions in accordance with Fund/internal and external clients deadlines, operating procedures and legal regulations.
• Ensure effective risk management by coordinating or completing end of day management reporting and ensuring timely escalation and resolution of pertinent issues.
• Participate as technical SME in the development, testing and implementation of new systems to increase productivity through the usage of information systems and other tools
• As assigned process and/or resolve complex issues such as, but not limited to, instruction discrepancies, market standards and exception resolution.
• Assist and co-ordinate procedural changes to the current process. Understand, follow and demonstrate compliance with all relevant internal policies and procedures.
• Identify areas where a process can be automated
• Provide training, coaching and mentoring to other team members
• Assist managers by prioritizing the workload and ensure daily tasks are completed
• Provide coverage in the absence of team member or First Line Manager.
• Collaborate with appropriate teams globally to ensure consistent service delivery client solutions and client satisfaction

What we value

These skills will help you succeed in this role:

• Strong communication, organizational and inter-personal skills
• Strong decision making
• Project management
• Enquiring mind and a willingness to investigate and solve problems, idea generator
• Risk Management - Conducting Pre-mortems
• Demonstrated accuracy and attention to detail is a must

Education & Preferred Qualifications:

• 3+ years of experience in financial services or custody operations.
• An excellent understanding of the financial services industry
• Knowledge of market standards including SWIFT (ISO20022), CHAPS, FedWire, etc.
• Fluent in written and spoken English
• Proficiency in Microsoft Office Package
• AI Agentic expertise is benefit
• Experience in supervising a team is an advantage but is not essential.

Minimum Salary:​

zł87 000 Annual

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.​

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.​

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.​

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We Offer:​

• Permanent contract from day one​

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversar