Global Head of Client Tax Services

The Global Financial Crime & Fraud Prevention (FCFP) organisation combines related capabilities into a global functionally steered organisation. The purpose is to protect our customers, the bank and society against Financial Crime & Fraud, through a network of skilled and passionate professionals, and a set of advanced solutions and operations. Together, we are making the difference. 

Global FCFP is part of ING COO and is a first line of defence organization and supports the standardization of related processes, enhanced controls, shared tooling, and the optimization of operations across all business lines, helping us to achieve a more robust Financial Crime Prevention & Fraud environment that will strongly contribute to ING’s overall response towards more stringent regulatory requirements in this area and beyond. 

Within Global FCFP, we are organized around services: Customer Due Diligence, Transaction Monitoring, Screening, Client Tax Services and Fraud Prevention Services. Next to the services, there are supporting functions (horizontals) that are critical in enabling the business and maintaining oversight and control.  

The Global Head of Client Tax Services is part of the global Financial Crime & Fraud Prevention Management Team and reports hierarchically to the Global Head of Financial Crime & Fraud Prevention.  

The scope of the role is global and involves many stakeholders involved from the different countries, jurisdictions, and related business and support functions. The role includes external stakeholders as well like regulators and peer financial institutions.  

Your key responsibilities 

The Global Head of Client Tax Services is responsible for correct filing of Client tax related reporting to Tax authorities across the globe. This responsibility includes (but is not limited to):  

• Execution of the FATCA and CRS Account Reporting obligations as defined in the KYC Policy;  

• US withholding and withholding information account reporting as defined in the USW Policy;  

• Execution of the obligations resulting from the Qualified Intermediary (QI) status of ING;  

• CESOP cross-border transaction reporting as defined in the CESOP Policy.  

• DAC6 cross-border payments reporting;  

• Perform Tax relief at source and/or reclaim of tax for ING owned assets worldwide.  

• Implement global framework and operational execution of new incoming Client Tax related obligations (FASTER, DAC7, DAC8 and so on). 

To avoid penalties from tax authorities, this role takes initiatives to de-risks ING by making it easier to comply with these complex regulatory client tax obligations.

The Head of Client Tax Services is responsible for acting as Expert center on Client Tax obligations, delivery of Client Tax reporting services as shared capability, expanding the global footprint of these shared capabilities, steering on continuous improvement, and