Manager, Security

ABOUT THE LUCAS MUSEUM OF NARRATIVE ARTThe Lucas Museum of Narrative Art believes in the power of illustrated stories to connect us. With a growing collection that encompasses artworks from across cultures, places, times, and mediums, including paintings, sculptures, murals, photography, comic art, book and magazine illustrations, and the arts of filmmaking, the museum will explore narrative art’s potential to prompt questions, invite opinions, inspire community, and move people to think about the impact of images on our world. Co-founded by George Lucas and Mellody Hobson, the Lucas Museum was designed by renowned architect Ma Yansong of MAD Architects with Stantec as executive architect and is under construction in Los Angeles’s Exposition Park. An 11-acre campus with extensive new green space designed by Studio-MLA will embrace the museum’s 300,000-square-foot building, which will feature expansive galleries, two state-of-the-art theaters, and dedicated spaces for learning and engagement, dining, retail, and events.
POSITION SUMMARY The Manager, Security position is responsible for the day-to-day management of the physical security program at the Lucas Museum of Narrative Art (LMNA or Lucas Museum).  The manager will work with the Chief Security Officer and the Manager, Life Safety & Emergency Response to security risks to the museum and recommend mitigation strategies. The manager will develop protocols that ensure consistent, quick, and effective responses by the security workforce including contract staff. The manager will develop training that reinforces these protocols and develops the skills necessary for the security workforce to respond to incidents. The manager will work with the Chief Security Officer to ensure that external partnerships with law enforcement and other government and private entities are strong, and that their respective responsibilities are clear.  The Manager, Security position will also work with the Chief Security Officer to develop training for both the security workforce and the wider LMNA staff on specific threat awareness, including active shooter response and conflict resolution. The manager will also collaborate with departmental leaders on the planning and coordination for special events and VIP visits. The Manager will report to the Chief Security Officer.

RESPONSIBILITIES

• Develop a comprehensive Site Security Plan and Standard Operating Procedures (SOPs)
• In collaboration with the Manager, Life Safety & Emergency Response, conduct in-depth risk and vulnerability assessments and remediation strategies
• Work in partnership with the contract security team at LMNA to implement effective security coverage and staffing
• Conduct audits of the contract security team to ensure LMNA expectations are being met
• Partner with the Operations team to aid in the efficient movement of guests in museum spaces
• Partner with Visitor Services and other museum departments to develop effective visitor engagement strategies for the museum
• Partner with other museum departments and external organizations in planning events that are hosted within the museum
• Partner with the Chief Security Officer, General Counsel, Operations, Human Resources, and Curator staff regarding security protocols; threat management; and internal investigations
• Provide direction and guidance to security operations personnel to detect emerging incidents quickly, and determine appropriate responses
• Coordinate investigative activities with applicable department leaders
• Prepare quantitative and qualitative physical security reports for Security Department management and museum executive leadership

CORE COMPETENCIES

• Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision.
• Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible.
• Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather