Account Executive - Home Solutions

As an Account Executive, you will act as the single point of contact at Assurant for assigned clients. Manage and monitor all initiatives and projects relating to partnered programs. Act as the internal and external liaison for in-house client services.

What will be my duties and responsibilities in this job?

• Implement new programs effectively and efficiently meeting both client and Assurant driven timelines through use of standardized implementation tools and processes.
• Identify new business opportunities within client organizations and highlight, sell and execute resulting initiatives upon client and Assurant agreement to proceed.
• Develop and maintain positive relationships with key contacts within client organization at a variety of levels.
• Manage and monitor all initiatives and projects relating to partnered programs.
• Manage agreed upon service time frames with support teams to ensure commitments are met.
• Ensure that all deliverables from Assurant to client organizations are delivered on time, every time.
• Effectively manage and diffuse client concerns and escalations in an appropriate manner.
• Provide narrative to Sr. Management on a variety of business reports including the ability to evaluate the programs financial performance against various goals and benchmarks.
• Develop recommendations based on program performance through financial analysis, report any problem areas and provide solutions and alternative recommendations.
• Effectively communicate recommendations to Assurant Sr. Management and clients.
• Troubleshoot and problem solve critical issues independently and source appropriate support channels to resolve issues and/or move forward with new initiatives.
• Ability to escalate issues appropriately and effectively when necessary throughout all levels of the organization.
• Prepare and conduct Business Reviews by coordinating, creating and verifying all documentation and all other participation and logistical arrangements.
• Participate in contracting/re-contracting process as required.
• Can add value to discussions/initiatives in a generalist capacity relating to all Operational levels of the business. Engages subject matter experts as appropriate.
• Demonstrate a clear understanding of the financial and contractual arrangements for assigned clients.
• Participate in the RFP process in conjunction with Business Development Director as appropriate.
• Recommend changes to existing processes and procedures and implement changes in a lead capacity.

What are the requirements needed for this position?

• 3 years of experience in a relevant Business or Marketing environment.
• Experience interacting with clients and developing strategic relationships.

What other skills/experience would be helpful to have? 

• 4 years tenure as a Client Relationship Manager.
• Bachelor’s degree or higher.
• Ability to clearly articulate ideas both written and verbally.
• Excellent presentation skills.
• Strong Project Management and Organizational skills.
• Experience completing action plans and projects, exposure to budgets, expense control reports and financial statements.
• Completion of the following development courses; High Impact Presentations (or equivalent), Virtual Presentation Skills (or equivalent), Debrief training, 8 hours of documented cross training in all functional areas including Marketing Services.
• Insurance, Collections and Property Management background.
• Must be PC literate (Lotus Notes, Excel, Word, PowerPoint).

Pay Range:

$71,300.00 - $119,100.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

06/25/2024

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

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Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefit