Director Clinical Quality Improvement

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Days (Exempt) , Schedule: M-F Salaried

Position Summary

This position is responsible for designing, delivering and evaluating certain clinical and quality improvement programs under the supervision of the CMO of System Quality Safety Clinical Integration and in collaboration with other stakeholders.

Essential Functions

• Works closely with executive leadership, external sponsors and other stakeholders on overall program direction and oversight of key strategic quality initiatives.
• Directs system-wide quality improvement activities, assuring coordination and alignment of multiple support departments involved in clinical improvement initiatives, projects and related activities.  
• Ensures the management of work assignment completion; Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress and fosters resolution of escalated issues.
• Establishes the standards and integration of quality improvement performance metrics development, collection, and utilization at the regional and organizational level.
• Oversees and empowers continuous learning in stakeholder development through quality performance review processes and takes a systematic approach to quality improvement.
• Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; manages related project budgets, prioritizes and distributes resources.

Qualifications

• Bachelor’s degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field AND Minimum eight (8) years of experience in health care quality assurance/improvement or directly related field OR Minimum eleven (11) years of experience in health care quality assurance/improvement or a directly related field.
• Master’s degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field preferred.
• Minimum seven (7) years of experience in clinical setting, health care administration, or a directly related field.
• Minimum five (5) years of experience in a leadership role with direct reports.
• Minimum two (2) years of experience managing operational or project budgets.
• Minimum two (2) years of experience with databases and spreadsheets or continuous quality improvement (CQI) tools.
• Health care clinical license from the practicing/applicable state (e.g. Registered Nurse (RN), Registered Pharmacist (RPh), Physical Therapist, Occupational Therapist, Speech Therapist, Social Worker) preferred.

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our employees
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes “America’s Best Employers by State” for several years running
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As r