Maintenance Supervisor

Job Title: Maintenance Supervisor

Job Summary:
The Maintenance Supervisor will lead the operations for our in-house maintenance team. Responsibilities include managing work order scheduling, ensuring quality control, reviewing billing details for accuracy, and developing the team’s ability to take on more complex tasks. The role will also involve project management, attending sales meetings, and building relationships both internally and externally. Additionally, the position will have oversight responsibilities for subcontractors for projects under $10k. This position reports directly to the Field Service Director.

Job Duties and Responsibilities:

• Lead and manage a team of skilled in-house technicians.
• Oversee the work order and estimate flow for the in-house operations.
• Manage and develop technician schedules to ensure coverage and efficient task completion.
• Attend and lead sales meetings related to complex proposals and project scopes.
• Foster relationships with both internal teams and external clients to enhance service delivery.
• Be on call as required for emergency maintenance and other critical needs.
• This role will hold a 20% billable requirement, meaning 20% of the time will be spent doing work orders or other billable tasks.
• Perform other duties as assigned by the Field Service Director.

Qualifications

Knowledge and Skills:

• Proficient in Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong knowledge of company policies, procedures, and forms.
• Understanding of state or local governmental safety requirements.
• Knowledge of general maintenance procedures, including documentation, safety regulations, and required reporting.
• Familiarity with electrical and plumbing codes and maintenance standards.
• In-depth knowledge of HVAC systems, codes, and maintenance requirements.
• Thorough understanding of OSHA worksite and personal safety standards.
• Ability to maintain confidentiality and discretion in all duties and responsibilities.
• Excellent time management and critical prioritization skills.

Travel Requirements:
This position is based out of our San Antonio office, but frequent site visits for estimates and project oversight will be required.

Education and Experience:

• 5-7 years of directly related or closely related experience in maintenance or facility management.

 

What We Provide:

• Company vehicle, cell phone, and office-based computer provided.
• Generous paid time off (PTO) package.
• Health insurance options.
• Competitive pay.
• A positive and empowering work culture that supports your success.

What We Do:
Our organization is a leading HOA management company. Our departments function as a General Contractor available exclusively to the clients we manage. While similar to other general contractors or for-profit maintenance companies, our client base is unique to the properties we manage. We are committed to earning the trust of our clients, pursuing every opportunity, and delivering exceptional results while maintaining competitive pricing and high-quality standards.

 

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