Commercial Contract Manager

Job Description:

dentsu is looking for an enthusiastic self-motivated Commercial Contract Manager who thrives in a fast-paced environment and will help foster a culture of compliance and risk awareness within the organization.

As a Commercial Contract Manager, you will report to the VP Americas Client Contract Compliance and Risk Management and will be responsible for the development and maintenance of a global contracts library across various service lines, ensuring compliance obligations in client contracts are met on a timely basis, ensure processes are in place to do so, creating and ensuring processes are in place to support our teams globally on strategy, meeting contract obligations and execution.

The candidate is comfortable performing a wide range of tasks from strategic to administrative. The successful candidate will also demonstrate strong organizational skills and attention to detail along with the ability to manage multiple projects and the flexibility to adjust to competing priorities.

The candidate will help facilitate the management of a broad range of contractual and other business documentation, will interact with all levels of leadership to see contracts from a post-contract execution and documentation position including reporting, deadlines, requirements and special ad hoc requests from clients, and can manage the commercial and legal aspects of a contract with the main goal of ensuring client satisfaction.

This candidate will help plan, develop, and deliver training programs to promote understanding and adherence to compliance policies and risk management protocols. This candidate will also help proactively identify and mitigate potential risks and issues related to contract compliance, working closely with many stakeholders throughout the company to implement preventive and corrective measures.

This candidate will be a high-level collaborator with our cross-functional teams, including Legal, Finance and Commercial to ensure alignment and adherence to contract compliance requirements and best practices across various service lines.  We are also looking for a candidate confident in providing recommendations for process improvements and enhancements.

Contracts Library and Contract Management

• Curate, collect and keep current a contract library across service lines for priority clients, ensuring accurate and accessible documentation of contractual agreements, amendments, and related materials. You will serve as the knowledge owner for all work processes and systems.
• Develop new tools/documents/templates where a current gap exists
• Partner with internal teams to leverage industry best practices to develop driving standardization and productivity
• Create standards and processes that are used across service lines and globally for strategy creation/communication and benchmarking
• Manage complex redlines and negotiations with clients and orchestrating internal approvals while coming to the conversations with recommendations on strategy

• Deep dives into contract clauses and creation of playbooks and drafting best language provisions in negotiations and RFPs
• Build and map contracts library that house various service lines agreements including amendments and statements of work and will track requirements in agreements
• Collaborate with service lines to fully understand the products and/or services being provided and track towards a consistent process
• Assist in maintaining a centralized repository of legal documents

Client Contract Compliance

• Foster a culture of compliance and responsible for client contract compliance for our large enterprise clients
• You will be very active in client activity across all service lines and ensure compliance requirements are met, including deadlines, reporting and tracking contract goals and obligations
• Creation of compliance trackers, mapping of contract clauses and setting reporting timeline schedule to match obligations

Relationship Building with Enterprise Clients

• Establish positive and productive relationships with contract requestor(s), service lines, and senior leadership involved in contract process
• Build strong relationships and ensure client satisfaction with contract compliance
• Provide a high-quality service level to all internal and external customers ensuring accuracy, efficiency, and interpretations of contract language, as needed
• Coordinate reporting and archiving of all contract documents
• Map out deadlines for quarterly and annual reporting ensuring documentation of past reports and set a process for future collection of information

Audits

• Involvement with gl