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Senior Financial Aid Officer

Southeastern College
Miami Lakes, United Statesfull_timeVerifiedPosted 28 Jul 2025

About the role

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
OVERVIEW:The overall purpose and responsibility of the Senior Financial Aid Officer is to assist and counsel students on the financial aid process and aid availability while working in a team environment to accomplish the institution’s enrollment management goals. Awards financial aid in accordance with federal, state and institutional regulations and guidelines. Works collaboratively with others in the office to achieve timely communication with all potential students and manages workflow to meet deadlines in a high-volume processing environment. ESSENTIAL DUTIES AND RESPONSIBILITIES:·         Provides leadership in the absence of the Director or Associate Director, conducts financial aid overviews, and assists students with completing the Free Application for Federal Student Aid (FAFSA).·         Provides quality counseling to students and parents regarding the financial aid process and availability, evaluates FAFSA’s to determine a student’s Title IV eligibility and creates a funding plan to present to students and parents regarding their funding options.·         Advises students of their rights and responsibilities concerning financial aid,·         Performs verification on selected ISIRs, works closely with Admissions to ensure timely and accurate financial aid packaging.·         Submits financial aid packages to be processed by established deadlines, maintains knowledge of financial aid guidelines and procedures to evaluate and determine student eligibility for financial aid programs, provides excellent customer service.·         Assists co-workers with assigned and unassigned tasks to complete student files to ensure readiness for student appointments and start dates.·         Reviews estimated awards and weekly reports to ensure all student’s financial aid has been processed.·         Reviews financial aid packages to ensure a low rate of return due to errors on all packages submitted for processing.·         Provides a professional image in terms of appearance and conduct in the performance of job duties, Communicates with students via email, texting and/or phone calls.·         Participates in the institution’s meetings and training activities, supports and works closely with the Financial Aid Director and Associate Director to ensure that all departmental goals are met.·         Collaborates with other departments to assist with enrollment and retention efforts, performs other job-related duties as assigned.
Conducting Initial Overview with Student:•          Provide basic overview of financial aid process•          Assist with filling out FAFSA form•          Explain forms and direct to web-sites for additional information•          Provide checklist of documentation needed for second appointment•          Provide Federal guide (requirement)
Conducting Financial Aid Review with Student:•          Provide information and assess student financing needs•          Review FAFSA for Title IV eligibility•          Counsel on financial aid eligibility and financing options•          Check Veteran’s Affairs verifications/GI Bill•          Discuss grants and scholarships•          Review registration schedule•          Create cost estimate and review with studento         Breakdown expenses and feeso         Discuss any balance and additional private financing optionso         Where applicable – review “parent for loan” option•          Acquire necessary documents from lenders•          Provide necessary documents to lenders•          Enter student data into system•          Set-up student financing package
Reviewing and Following-up on Initial Packaging:•          Review ISIR•          Review any C-flags or H-flags•          If selected for Federal verification, get verification documents•          Follow-up on private loan approvals•          Scan to DRS•          Submit to Director of Financial Aid for review and processing•          Work with Bursar to post cash payments Monitoring and Tracking Financial Aid Packages:•          Review monthly start date reports•          Review monthly account balance reportso         Investigate account balance issueso         Monitor for potential defaultso         Follow-up on potential and actual defaults•          Track Sally Mae, government/private scholarship, grant, and private loan postings•          Track drops and academic dismissals•          Re-package continuing students•          Assist with report generation and review as requested. Preparing Graduating and Exiting Students (graduating, dropped, and dismissed students):•          Conduct exit interviews•          Discuss payment responsibility•          Discuss loan consolidation•          Clear balance with Keiser Motivate Team

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Company

Southeastern College

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