Sr Director, Finance, Order to Cash Process Owner (Remote/Flexible)

Senior Director, Finance, Order to Cash Process Owner  

Position Overview: 
Insulet Corporation is looking for an experienced and motivated Director to join our growing team. This role will lead the strategy, design and implementation of end-to-end order to cash processes for new and existing markets. This individual will work closely with multiple stakeholders across the organization including our Technology Office for system assessment, design, and implementations, Market Access and General Managers for assessing and optimizing contractual terms with payors, Customer Service and Logistics for product fulfillment and reimbursement and Billing and Collections for related practices. This position will report to the Vice President, Commercial Finance. 
 
Responsibilities: 
 

• Global Process Policies and Design: Set policies and guidelines. Evaluate current state end-to-end Order to Cash processes, country by country. Identify areas for improvement. Establish and manage project roadmap for process changes and improvements. Set long-term strategy to leverage resourcing within Global Business Services. 

• Country & Product Launch Readiness: Establish operating mechanisms to assess the readiness of Order to Cash processes prior to new product and new market launches.   

• Performance Monitoring & Management: Own the monitoring of key performance metrics, process performance and adherence, including assessing process health and performance and identify, execute and monitor robust action plans if below expectations. 

• Business Advisory: Be a trusted business advisor internally on overall Order to Cash process including assessment of contractual arrangements with customers to ensure adequate process design while minimizing back-end collection risks. 

• Data Analytics: Get deep with our data. Generate customer and other commercial-related actionable insights to feed into our Order to Cash strategy and operations. 

• Teamwork & Training: Train team members on process and reporting best practices.  

• Special Projects: Work on specific unique projects that might call for complex modeling, or project management skills, including continuous improvement initiatives. 

• Business Controls: Advocate for strong business controls and support Sarbanes-Oxley processes within Insulet.