Operations and Customer Quality Engineer III

This is a full-time/direct position at our Austin, Texas manufacturing site. It is a 100% onsite/in-office role.

Candidates must have 7+ years of directly applicable experience.

Charter

The purpose of this position is to prevent quality excursions from reaching our customers, driving Product Quality improvements in Manufacturing through Final Test, launching product risk screens, launching CAPA, SCARs and proliferating lessons learned while collaborating with multiple functional teams.

Key Responsibilities - Hardware Quality Engineering opportunity

Hardware Manufacturing Customer Experience Quality Engineering position Develops and applies quality standards in accordance with company and customer requirements.

• Develops and conducts related tests. Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment using AMAT internal application tools.
• The role involves an hour or more per day of data parsing and analysis, using Excel Pivot and VLoopUp tables and Power BI.
• Develops methods and parameters, project methodology and/ or project proposals. Develops and uses procedures.
• Prepares documentation for inspection/ testing procedures.
• Recommends corrective action for procedural, product, or process deficiencies. Gathers operational and test data and evaluates results. 
• Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs.  
• Participates in audits. Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.
• Reduces qualification cycle time and cost while still meeting quality performance requirements. Responsible for driving Continuous Improvement in the Quality of AMAT’s product portfolio Eliminate customer complaints and escalations

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
• Strong computer skills, Microsoft Office applications (Excel proficiency required), Power BI

Business Expertise and Skills

• Data parsing and analytical skills, using Excel Pivot and VLoopUp tables and Power BI.
• Understands key business drivers; uses this understanding to accomplish own work
• Experience in high volume manufacturing environments
• Proven track record working and managing customer issues and suppliers Key Performance Indicators (KPIs)
• Ability to manage and coordinate customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 
• Continuous improvement consultant skills
• Lean Manufacturing knowledge
• Innovate from original solutions
• Works to build consensus

Impact

• Impacts quality of own work and the work of others on the team and external functional teams; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Travel:

• 0– 10%

Education

• Bachelor's Degree – Engineering, Electrical Engineer, Mechanical Engineer, or related Engineering Technology
• Advanced Quality Certifications
• 7+ Years of Experience job related

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

U.S. Salary Range:

$96,000.00 - $132,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive ben