Customer Project Manager

What if energy supply could be sustainable, affordable, and reliable at the same time? With its product brands Jenbacher and Waukesha and the digital platform myPlant, INNIO offers energy solutions for today—and tomorrow, in more than 100 countries, improving the quality of life for countless people. Do you want to make a difference with your work? We are searching for a Field Service Staff Manager. Join our team now! 

What INNIO offers you:

• A fast-growing international business environment
• Being part of a young, supportive and enthusiastic team
• Learning opportunities, other development opportunities to craft your career path
• Hybrid working model - Home office opportunity with flexible arrangements possible according Italia working rules

In this role you will be responsible for:

• Technical and Commercial Project Order Execution of New Unit and Service (overhauls, repair, and upgrades) equipment orders from distributors, key accounts, direct customers.  
• Focused primarily on Equipment scope of supply according INNIO Jenbacher Product Program.  
• Cross-functional coordination of technical and commercial project execution 
• Responsible for Revenue, Payment collection, NU Inventory and claim management for all assigned orders under execution in close cooperation with Finance.  
• Creating additional order intake and revenue by selling during the project execution additional options.  
• Technical and commercial review of supplier quotation 
• Oversee projects during their execution phase in the construction site 
• Support know-how transfer and training programs for Distributors and Key Accounts to align project execution process the INNIO Jenbacher´s Project Management processes. 
• Support continuous development of the Project Management Process and Tools based on KPI’s such as revenue, contribution margin, customer satisfaction, complete and on-time delivery, finished goods inventory, and collections. 
• Focus on customer alignment and simplification initiatives to ensure qualitative and effective order execution. 

Your profile:

• Engineering (mechanical or electrical - e.g. HTL) and/or commercial Bachelor degree 
• Three years of experience in the relevant industry, preferably in reciprocating engine industry and in the discipline of Customer Project Management,  
• Excellent English and Italian skills (written and oral), preferably also a 3rd language 
• Excellent communication and negotiation skills 
• Team player and strong reliability 
• Demonstrated external focus & inclusiveness 
• Willingness to travel up to 30% within EU