Senior Director, Business Intelligence

Valet Living is seeking a strategic and hands-on Senior Director of Business Intelligence to elevate how data informs decision-making across our commercial organization. Reporting to the Senior Vice President, Commercial Operations, this role blends enterprise-level strategy with execution, building the analytics foundation that powers growth, performance optimization, and operational scale.

If you’re a data leader who thrives on turning complex data into clear direction, building high-performing analytics teams, and influencing senior leaders with insight not noise, this is an opportunity to make a meaningful, enterprise-wide impact.

Compensation & Work Environment Details

• Salary Range: $155,000 - $165,000
• Bonus Target: 18% of annual salary
• Location: Remote with up to 10% travel required

What You’ll Do:

Own the Business Intelligence Strategy

• Define and execute a comprehensive BI strategy aligned to commercial and company-wide priorities.
• Establish a clear analytics roadmap, including data architecture, reporting modernization, governance maturity, and automation.
• Serve as a trusted advisor to senior leadership, using data to shape strategy, investment decisions, and long-term planning.
• Identify leading indicators, trends, and growth opportunities that inform forecasting, pipeline health, segmentation, and market strategy.

Build a Scalable, Trusted Data Foundation

• Design and oversee modern data architecture and semantic models that enable reliable, enterprise-grade reporting.
• Champion a single source of truth through strong governance, data definitions, and measurement standards.
• Modernize legacy reporting into automated, connected solutions integrated with Salesforce and other core systems.
• Ensure high standards for data accuracy, security, performance, and reliability across all reporting assets.

Deliver Insight That Drives Performance

• Lead the design and delivery of dashboards, analytical models, and tools that directly impact revenue and growth performance.
• Translate complex data into clear, actionable insights for executive and operational audiences.
• Establish consistent measurement frameworks across Sales, Marketing, and other revenue-generating teams.
• Support strategic initiatives such as territory design, sales planning, and client lifecycle analytics.

Lead and Develop a High-Performing Team

• Build, lead, and mentor a high-impact team of BI and analytics professionals.
• Create a culture of analytical rigor, curiosity, accountability, and continuous improvement.
• Prioritize resources effectively and manage competing demands across multiple stakeholders.
• Develop talent through coaching, clear expectations, and growth-focused development plans.

Partner Across the Business

• Collaborate closely with Sales, Marketing, Finance, Product, Client Experience, and IT to understand business needs and deliver insight-driven solutions.
• Partner with IT on data pipelines, ingestion frameworks, and infrastructure that support scalable analytics.
• Act as a key commercial operations partner, ensuring analytics efforts are aligned to real business outcomes, not just reporting output.

What We’re Looking For:

Education & Experience

• 10+ years of experience in Business Intelligence, Data Analytics, or Commercial Operations.
• 5+ years of people leadership experience in a fast-paced, growth-oriented environment.
• Proven success supporting revenue-generating functions such as Sales, Marketing, or RevOps.
• Experience in SaaS, technology, or data-rich environments preferred.

Skills & Expertise

• Strong strategic mindset with the ability to translate business questions into scalable analytics solutions.
• Deep expertise with BI tools and modern data environments.
• Demonstrated ability to synthesize complex data into insights that influence senior leaders.
• Excellent communication skills, with the ability to make data accessible to non-technical audiences.
• Experience with forecasting, statistical modeling, or advanced analytics is a plus.
• Highly collaborative leader with strong prioritization skills and comfort navigating ambiguity.

Why You’ll Love Working with Us

At Valet Living, we don’t just provide essential services; we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you’ll experience a workplace where leadership is about service, growth is the norm, and every detail matters.