Manager, Enterprise Security Technology - Technical Solutions

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

It's an amazing time to join Netflix as we continue shaping the future of global entertainment, bringing new stories to millions of people worldwide. We are looking for a Manager, Enterprise Security Technology - Technical Solutions who will be part of the team that oversees Netflix’s enterprise-wide physical security systems. You will focus on the programmatic oversite delivery of Security Technology across the entire enterprise of Netflix business units. In this role, you will need to make technical decisions, and communicate cross-functionally internally and externally while prioritizing and identifying Security Technology needs for Netflix.

We are seeking a people-oriented individual skilled at articulating complex technical work to stakeholders, managing multiple projects, and ready to take on a Netflix-sized challenge with a wide scope in a dynamic role. This role will report to Netflix’s Head of Enterprise Security Technology. Read our culture memo to learn more about how we work at Netflix. 

Responsibilities

• Develop and maintain high standards regarding system design per baselines, R&D, lab testing, configuration, operations, maintenance and QA/QC

• Manage a physical technical security lab environment for the purposes of R&D

• Collaborate with business partners in Engineering functions (InfoSec, Data Privacy, Network Engr, Corp Engr) to ensure our systems work well in Netflix’s IT ecosystem

• Manage embedded technical vendors, ensuring the efficient, accurate, and timely execution of multiple concurrent projects 

• Support the development of a technology roadmap in alignment with department goals and objectives

• Review data privacy and security requirements

• Develop and track metrics to capture the impact of the technology baselines.

• Collaborate with business partners to develop a project intake process to track security technology impact outside of baselines.

• Oversee daily operations, usage, and maintenance of software in partnership with team members who oversee hardware break/fix/maintenance

• Build and maintain a software service program to get ahead of (and minimize) system outages; manage KPIs and metrics to ensure system health is tracked appropriately

• Ensure the Netflix physical security system keeps up with industry trends 

• Advise partner team members on technologies to consider for security design & deployments and other verticals regarding security technology capabilities 

• Clearly communicate program updates and information to the team, stakeholders, and employees

• Create all technical instructions for cross-functional teams on best practices of deployed hardware and software

Qualifications

• Bachelor’s degree in Business, Engineering, or related field with at least 10 years of experience with increasing scope, responsibility, and complexity at a multinational company

• Comfortable leading global cross-functional initiatives and collaborating with cross-functional stakeholders

• Demonstrated ability to manage both full-time employees and VARs/vendors

• Solid understanding of network architecture and information security principles 

• Maintain an awareness of global security trends

• Entertainment and/or tech industry experience is strongly preferred

• Comfortable with a fast pace and constant change

• Willingness to run lean with a DIY mentality, take educated risks and think out of the box

• Travel regionally and internationally as required (approximately 25%)

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your spec