Account Manager

Why Choose Suddath to “Move” your Career to the Next Level?

At Suddath, you can be part of something special and inclusive!  Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees.  Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. 

This is an on-site position.

The salary range for this position is $80,294 - $106,641

The salary for the successful candidate will depend on geographic location. 

This position will be eligible for a monthly phone stipend as well as a yearly bonus when established goals are met.

Summary: 

Maintains and expand relationships with important large customers; assigned to multiple named customers, the Account Manager is responsible for achieving sales quota and assigned strategic account objectives.

Essential Duties and Responsibilities

Represent the entire range of Workplace services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

Establish productive, professional relationships with key personnel in assigned customer accounts.

Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.

Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.

Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three year period.

Proactively assess, clarify, and validate customer needs on an ongoing basis.

Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

Achieve assigned sales quota in designated strategic accounts.

Meet assigned expectations for profitability.

Achieve strategic customer objectives defined by company management.

Maintain high customer satisfaction ratings that meet company standards.

Complete required training and development objectives within the assigned time frame.

Accumulate, produce and present quarterly service and volume reports to customer accounts and Suddath service partners

Present new Suddath programs to existing accounts

Price and present special projects

Job Skills Required:

Excellent verbal and written communication skills

Highly customer service oriented

Ability to prioritize and re-prioritize as situations and needs change throughout the workday

Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Strong analytical and problem solving skills

Excellent attention to detail and follow through

Ability to work under deadlines and specific time frames

Ability to develop and maintain positive working relationships with internal and external customers

Ability to demonstrate initiative and to work with minimum supervision

Ability to lead large corporate meetings with customers

Must be able to travel as needed

Qualifications:

To perfor