Sales Manager - Canopy by Hilton at Deer Valley

Extell Hospitality Services

Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, Extell Hospitality Services is committed to elevating the art of hospitality with strategic, results-driven excellence.

Location

Perched above the Jordanelle Reservoir and just steps from the Jordanelle Express Gondola, Canopy by Hilton at Deer Valley is your all-season gateway to adventure. Effortless ski-in access meets vibrant dining and après with live local music, while the rooftop lounge, game room, and year-round heated pool, jacuzzi, sauna, and plunge pool create the ultimate alpine retreat. Cozy yet dynamic, it’s mountain luxury reimagined.

Overview

The Sales Manager is responsible for exceeding revenue goals in assigned market segments and accounts, ensuring guest satisfaction, and soliciting new and repeat accounts. The successful candidate will possess exceptional communication abilities, and a deep understanding of the hospitality sales landscape. They will be instrumental in driving the hotel’s success through strategic sales initiatives and exceptional client relationship management.

Key Responsibilities

• Client Relationship Management:
  • Build and maintain strong relationships with key clients, including meeting planners, corporate travel managers, and other industry professionals.
  • Negotiate contracts and close deals.
  • Provide exceptional customer service to clients.
  • Collaborate with third-party booking platforms, revenue teams, and hospitality organizations to maximize exposure for bookings.
  • Identify and develop new business opportunities.
  • Analyze sales data and identify areas for improvement.
• Sales & Marketing Alignment:
  • Collaborate with the marketing team to develop and execute marketing campaigns and presentations that support sales goals.
  • Participate in marketing events and trade shows.
  • Conduct site inspections and FAM visits as needed.
  • Engage with in-house customers to promote goodwill and foster additional business.
• Operational Excellence:
  • Accurately document all sales activities in CRM.
  • Deliver outstanding customer service with prompt responses to inquiries and bookings.
  • Ensure thorough follow-up and communication with clients and internal clients.
  • Manage sales resources and budgets effectively.
  • Maintain and exceed brand standards and expectations of performance.

Qualifications

• Experience: Minimum of 2 years’ experience in hotel sales required
• Education: Bachelor’s Degree preferred; equivalent experience will be considered
• Preferred Experience:
  • Luxury/Upper Upscale Lifestyle experience
  • In-depth knowledge of the De