Foundry Sales Engineer

Company Description

Who is Pyrotek? Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. Join our team and create, improve and innovate the everyday!

Job Description

As part of the U.S. Foundry Sales team the Sales Engineer is responsible for managing and growing Pyrotek’s sales of technical products and solutions to our core aluminium foundry customers. Works closely with our world class technical sales team to develop and build long term mutually beneficial relationships with Pyrotek’s foundry customer base.

Territory is Ohio and some Western Pennsylvania.  The ideal candidate will reside near Columbus, Ohio or Central Ohio.

 Essential Functions/Responsibilities:

This is a partial listing of essential functions.  For a full list of responsibilities, please see job description attached to this job posting.

• Responsible for established sales accounts.  
  • Establishing a working relationship with customer base to meet or exceed customer expectations.
  • Negotiating pricing, minimum order quantities and stocking agreements with vendors, supplies and customers.  Communicate changes in customer demands internally.
  • Providing technical support to customers.  Using positive internal collaboration, resolve problems on behalf of your customers.
  • Soliciting sales of new or additional products via telephone or in person.  Preparing, pricing and presenting quotations.  Set final new prices, margins, quotations on new products or services.
• Establish and cultivate strong working relationships with customer base to meet and exceed their expectations by providing sales support for assigned divisions/products.
  • Setting final new prices, margins, quotations on new products or services.
  • Working up and pricing quotes, gathering data, preparing reports and/or presentations.
  • Visiting customers at their facilities for the purpose of selling, building customer rapport, and/or training, as required to meet customer expectations.
• Research and resolve all customer problems and requests, including defining best products as a solution.  Field and help bring to resolution complaints concerning billing or products.  Document complaints and/or feedback from customers in a timely manner.  Initiate RMA’s/customers credits when required.
• Work with customer service, operations and supply chain as needed to ensure order fulfilment expectations are met.
• Utilize Microsoft Contact Management database (CRM) to complete trip reporting and internal sales relationship communication in a timely manner.  Ensure travel expense reporting is accurate and timely manner.

Click the Apply Here button so our hiring team can review your application and schedule time to speak with you soon! 

What happens next? Once you submit your application / resume, a member of the recruiting team will send you an email with a self-schedule link to speak with one of our Recruiters. Watch your email for that link! 

Qualifications

Education/Experience

Bachelor’s Degree in business, engineering or a related technical discipline, plus 5+ years of related work/sales experience in a technical or process related industry, preferably within the aluminium or foundry industries; or equivalent combination of education and experience.

Experience utilizing a CRM tool and/or other reporting functions to document client contact and supporting client operations.  Valid Driver’s License required.

Knowledge/Skills/Abilities

• Customer Service. Passion for providing a high level of customer service and business development activities along with an in-depth understanding of sales principles and customer service practices. Proven ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback to improve service, and respond to requests for service and assistance.  Consistently meet commitments.
• Engineering Sales. Demonstrated success/aptitude in industrial business to business sales is a must. Mechanical and Business Sales Acumen. Ability to build relationships and sell technical solutions in an industrial setting.  Demonstrated understanding of business implications of decisions.  Displays orientation to profitability and prices products and services accordingly.  Demonstr