Director, People Program Management

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 

Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 

About this Position

The Director, People Program Management is responsible for implementing and delivering long-range Human Resource strategies and practices that align with business objectives and produce a world-class people experience. Reporting to the Chief Human Resources Officer, this role oversees the end-to-end project lifecycle (initiation, planning/formulating, implementation, evaluation, and measurement) of multiple concurrent key Human Resources initiatives and programs.

Job Responsibilities

• Design, deploy, and optimize processes and programs to support and enhance the people experience. This will initially include, but is not limited to, creating key processes/programs around acquisitions, international staffing, job architecture and career development, succession planning, talent acquisition, rewards and recognition, HCMS and analytics, engagement and retention, and total rewards.
• Partner with cross-functional partners across the organization to help define process objectives and implement project plans that ensure high quality execution.
• Develop and maintain effective communication strategies to drive awareness and execution of people management programs.
• Manage and monitor programs that deliver a best-in-class people experience from candidate attraction to every touch point with the People and Learning function.
• Create efficiencies through a deep understanding of processes, data flows, and system capabilities to streamline and/or automate and increase quality.
• Understand and stay up to date on current industry trends and external benchmarking to proactively identify and recommend continuous improvements related to program ownership.
• Oversee tracking and reporting of key objectives and results; design and maintain ad hoc and standard reports/analytics for ongoing business needs and program support.
• Be a trusted advisor by leveraging people programs, processes, and systems to educate on best practices

Job Requirements

• Bachelor’s degree, preferably in Human Resources or a related field.
• 15+ years of progressive experience in HR/People roles with a demonstrable track record of building and optimizing programs and systems, including a specific focus in acquisition processes, including high-volume administration, international staffing implementation, HCMS implementation, engagement and retention programs, total rewards, and job architecture.
• Project management experience leading companywide business projects and change management initiatives with corresponding communication strategies.
• Experience developing, deploying, and driving processes that scale in all areas of Human Resources.
• Demonstrated ability to analyze business needs of the organization and create people strategies to address needs.
• Demonstrated knowledge and application of data structure principles, trends, and best practices, including experience tracking and analyzing HR metrics.
• Strong collaborator and communicator with experience influencing internal stakeholders and senior leadership.
• Effective at driving outcomes and change, even without direct authority.
• Strategic, critical, and innovative thinker; able to prioritize and use sound judgment and decision-making.
• Experience working in a fast-paced, high growth, and innovative company and knowledge to deliver a great people experience in this environment.
• Exceptional presentation, communication, and organizational skills.
• Knowledge of MS Office Suite and software applications related to job functions.
• PHR / SPHR and/or SHRM-SCP / SHRM-CP certification.