Technical Project Manager- Downtown Houston

prosource.it is a global IT Managed Service provider working with Medium to Enterprise level, global clients and looking for a Technical PM who is interested in joining a global, enterprise level team who are delivering technical solutions to our internal business partners to drive processes and meet business requirements.

We understand that we need exceptional talent to accomplish our mission - therefore we place great emphasis on the people component of IT, and we strive constantly to attract, develop, and retain the best people. We cultivate an ethos and environment within which our people are focused, nurtured, and continually challenged to develop and improve their competencies in a fun and rewarding culture. 

OVERVIEW:

We are looking to hire a skilled Technical PM to join an established team, that supports one of our major oil and gas customers. The successful candidate will be expected to join the team onsite at the downtown Houston office. This is not a remote or hybrid role. The Technical PM provides quality service in the delivery and maintenance of highly stable systems Executes the implementation, maintenance, and support of hardware, software and systems necessary to support the production, transportation, and marketing of hydrocarbons Works closely with IT business relationship managers and other IT service teams to define objectives.

Delivery & Execution:

· Assists in daily operations of design, configuration, implementation, support, troubleshooting, maintenance, performance monitoring and the development of specialized procedures relating to the use of the corporate cloud computing environment

· Ensures the functional, cost effective, and timely support of enterprise systems on a 24/7 basis

· Works closely with technical staff on best practice development and implementation.

· Participates in team resource planning in delivery of support & project activities

· Participates in configuration, debugging, and support for infrastructure

· Supports field and corporate rollouts of technology, leveraging Client project management best practices

· Assists the stand-up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs

· Assist in the creation and optimization of complex technology solutions

· Provides regular status to leadership regarding progress of Systems Administration efforts

· Enables faster and smarter business processes and implement analytics for meaningful insights

· Maintains reliability, performance, recoverability, and security of the corporate on-premises & cloud systems environments

Support & Enablement:

· Contributes technical input and participates in team discussions regarding technical solutions

· Identifies and escalates roadblocks and obstacles to ensure project continuity

· Responds to requests from product teams and stakeholders, escalating complex issues appropriately

· Creates and maintains technical documentation following established templates and standards

· Uses monitoring tools to identify system issues and intervention is needed

· Assists with Virtualization & Containerization Tasks

· Administers and monitors Hybrid Infrastructure

· Participates in scripting of repetitive tasks

· Assists in the deployment & support of business applications

Strategy & Planning:

· Researches and recommends emerging technologies and infrastructure solutions that align with business objectives and technical roadmaps

· Contributes to the creation of annual goals for self and server team to meet IT and business goals and strategies

· Analyzes system performance metrics and creates improvement plans to optimize infrastructure efficiency and reduce operational costs

· Collaborates on IT budget planning by providing technical input on hardware/software requirements, lifecycle management, and cost-benefit analysis for proposed initiatives

· Contributes to security strategy development by assessing infrastructure vulnerabilities, researching compliance requirements, and recommending security enhancements

· Supports digital transformation initiatives by evaluating cloud migration opportunities, automation potential, and infrastructure modernization projects that enhance business agility

People:

· Fosters collaboration with team members to drive value, and identify and resolve impediments

· Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs

· Guides more junior team members in strategy, alignment