Commercial Lawn Specialist

100882

4015 Transportation Drive, Fort Wayne, Indiana 46818

TruGreen accepts applications on an ongoing basis.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview:

Provides service to residential or commercial customers by making timely lawn/landscape applications, diagnosing and correcting lawn/landscaping problems through service calls and other customer communications, and selling/up-selling services to new and/or existing customers, resulting in the growth of the customer base. Responsible for resolving customer concerns onsite.

Responsibilities:

• Applies fertilizers and other products to lawns according to customer program, safety procedures, and label instructions. Cares for sod plants grass seeds as needed.

• Evaluates and diagnoses lawn problems. Resolves service issues accordingly.

• Efficiently manages schedule (by keeping “In-Branch” time to 30 minutes or less in the morning and 45 minutes or less in the afternoon, by working within route analysis specifications, by timely responses to customer instructions and requests for telephone and in-person service calls, etc.).

• Sells, cross-sells, or up-sells Full Program Equivalent services or otherwise generates sales to current customers through contact on route.

• Effectively communicates via handwritten customer notes, Tru-Trak, production reports, new sales and customer invoice forms, daily vehicle inspection report, and cancel/skip notices daily as required.

• Performs a daily three-minute, 360-degree inspection of truck and equipment before taking the vehicle out on the road and upon return. Maintains vehicle and equipment through cleanliness, safety, and general maintenance.

• May measure the lawn of potential customers to provide them with an accurate cost of TruGreen’s lawn care service.

• May drive company vehicle to commercial customer location.

• May assist in maintaining facility cleanliness. May fill vehicle tanks with TruGreen product. May operate heavy equipment in the aeration, seeding, fertilizing, etc. of lawns.

Education and Experience Requirements:

• High school diploma/GED or 6 months to 1-year related experience and/or training in horticulture and/or customer service or equivalent combination of education and experience required

• Attainment of license and/or certification may be required according to federal, state, or local government regulation

• Requires extensive local driving. Valid, permanent driver’s license from state of residence and a clean driving record per company standards are required.  Must be able to obtain and maintain a valid DOT medical card.  Must be 19 years of age by date of hire.

Knowledge, Skills, and Abilities:

• Competent in subject matter, principles, knowledge, and concepts.

• Generally considered a specialist in the area of assignment.

• Able to perform the full scope of activities associated with job which includes the most difficult aspects.

Physical Demands & Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

• Sit or stand

• Walk on uneven surfaces or climb stairs for an extended period of time

• Use hands and arms to handle, feel or reach

• Speak and hear

• Use vision abilities for close, distance, color, peripheral, depth, and focus

• Lift up to 50 lbs independently

• Push and pull equipment

Occasionally required to:

• Stoop, kneel, crouch or crawl

Noise level:

• Moderate to loud

Adverse Conditions:

• Subject to outdoor weather conditions which may include extreme cold, extreme heat, or wet conditions

• Subject to exposure to animals and insects

• Regularly exposed to chemicals using appropriate safety equipment

• Occasionally work near mechanical or moving parts