Customer Back Office Administrator

<p><b>Job Description</b>:</p><p></p><p><b><span> </span><u><span>Role Overview:</span></u><span> <span> </span></span><span> </span></b></p><p><span><span>Huntsman has an exciting opportunity for a positive &amp; energetic</span><span> </span><span>Back Office Administrator. Join the dynamic Customer Service Team at Huntsman Polyurethanes EAME </span><span>in Krakow</span><span>. In this key support role, you will be at the heart of </span><span>maintaining</span><span> </span><span>accurate</span><span> and efficient pricing, commission, and discount processes, working closely with the sales and customer service teams. This is a role where your organizational skills, attention to detail, and proactive problem-solving abilities will shine</span></span><span><span>.</span></span><span> </span></p><p><span> </span></p><p><b><span>Do you think </span><span>you’re</span><span> the right fit for this opportunity? Apply today!</span></b><span><span> </span></span><span> </span></p><p><span><span> </span></span><span> </span></p><p><b><u><span>Role Responsibilities:</span></u><span><span> </span></span><span> </span></b></p><p><b><span>As a </span><span>Back Office Administrator</span><span>, you will </span><span>be responsible for</span><span>:</span></b><span><span> </span></span><span> </span></p><ul><li><p><span><span>Creating, managing, and </span><span>maintaining</span><span> </span><span>accurate</span><span> price, commission, and discount entries </span><span>in a timely manner</span><span>, following price sheets, requests, and instructions from the sales team.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Working in a systematic manner with daily follow-ups on pricing and customer-related data, proactively </span><span>identifying</span><span> and addressing any exceptions.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Striving to meet key performance indicators (KPIs) and ensuring consistent accuracy in all tasks.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Effectively </span><span>utilizing</span><span> weekly and monthly price reports to </span><span>establish</span><span> a structured workflow and follow-up routine.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Raising questions </span><span>regarding</span><span> discrepancies and collaborating effectively with the sales team and customer service to resolve issues.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Providing prompt support to both the customer service team and the sales force.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Demonstrating excellent communication skills across different management levels.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Supporting internal and external audits by providing explanations of processes and supplying necessary documentation to ensure smooth outcomes with minimal operational disruptions.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Maintaining </span><span>accurate</span><span> and organized records of evidence for various processes.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Assisting</span><span> the team and management with organizational tasks, including </span><span>maintaining</span><span> office supplies inventory, monitoring stock levels, placing orders, and </span><span>expediting</span><span> deliveries when needed</span></span><span><span>.</span></span><span> </span></p></li></ul><p><span> </span></p><p><b><u><span>Experience and Competencies:</span></u><span><span> </span></span><span> </span></b></p><p><b><span>What we are looking for:</span></b><span><span> </span></span><span> </span></p><ul><li><p><span><span>Bachelor's or </span><span>Master's degree in International Economics</span><span>, Marketing, Finance, Logistics, or equivalent with </span><span>preferably </span><span>relevant work experience.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Affinity for figures, data management, and a detail-oriented, reporting-focused mindset.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Experience with data entry in SAP/ERP environments (a plus).</span></span><span> </span></p></li></ul><ul><li><p><span><span>Quick learner, capable of working efficiently while </span><span>maintaining</span><span> accuracy.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Flexible, team player with a positive attitude, ability to work independently</span><span> and </span><span>customer-oriented</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Fluency in English</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>P</span><span>roficiency</span><span> in any other European language is a plus.</span></span><span> </span></p></li></ul><p><span> </span></p><p><b><span>What next?</span></b><span> </span></p><p><span><span>If you would like