1st Line Senior Risk Manager

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Support initiatives to enable the operational / non-financial risk efforts for RiverSource Insurance and Annuities. Lead the coordination of risk events and execution of operational/risk assessment. Gather and report analytics and serve as escalation point of contact/ risk liaison to ensure appropriate information exchange. Pro-actively identify opportunities and recommend solutions to mitigate current and future operational risk. Provide leadership, training, coaching as appropriate.

Key Responsibilities

· Provide operational risk and controls thought leadership and expertise to the business unit. Lead the development of risk management strategies that drive identification, quantification and mitigation of risk within the business, while providing acute depth of knowledge and influence. Benchmark industry-wide data and act as a liaison with industry sources in the business on trends, best practices, issues, and concerns. 

· Establish and lead a governance framework designed to monitor and ensure efficacy of operational risk management and process controls within the business unit Influence adoption of governance protocols and change controls across all regions and departments of the business unit. Implement reporting routines that ensure strong communication and interaction with all stakeholders including other Columbia Threadneedle Investments and Ameriprise risk partners.  

· Identify high risk processes and controls and build out a testing program to ensure these processes and controls are reviewed and tested throughout the year. Where areas of enhancements are identified, work with the business to implement these changes and perform due diligence on the effectiveness of these processes and controls

· Be the point person for risk events as they occur in the business unit by helping to review and log such risk events in a timely manner. Work with the business on remediation and establish regular working group to track complex risk events. Assess if issues are corrected appropriately and controls/mitigation are put in place. Facilitate and lead crisis prevention sessions and post-follow-up.

· Provide oversight, guidance and leadership on KRI population and risk reporting to senior business forums. Ensure adequate governance of key risks by escalating risks and following up on decisions, where applicable. Working with the business to ensure breaches in KRIs are brought back within tolerances promptly.   

· Participate in the Operational Resiliency program for in-scope legal entities. This includes identifying key metrics relating to Important Business Services, establishing service tolerances and performing scenario stress tests throughout the year on operational risk factors.

To be successful in this role you will have...

 

· Strong analytical, organizational and time-management skills. 

· Strong ability to lead a global team, partner and influence across leadership levels. 

· Excellent written and verbal communication skills.

· ​Ability to drive results and meet deadlines.

​Must be able to work independently

Required Qualifications

• Bachelors degree or equivalent
• 7 to 10 years relevant experience 
• Excellent analytical, organizational and time management skills
• Ability to meet deadlines while juggling multiple priorities
• Strong ability to lead, partner and influence others
• Strong verbal and written skills 
• Advanced Risk knowledge

Preferred Qualifications

• Certifications: CFA, CRM or similar
• Knowledge of risk and controls managemen