Sr. Solutions Specialist (Strategic Projects Team) - US Remote

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The West Strategic Project Team partners with the most intricate and high-profile clients across the Western US, ranging from Texas to Washington and California, along with all states in between. As an integral part of Motorola's Software Deployment business, we thrive on innovation, bringing fresh ideas and unique insights into every conversation. We execute with unwavering integrity, working collaboratively across various facets of our organization to deliver solutions that exceed expectations. We specialize in implementing complex ecosystems for some of the region's largest and most complex software deployments.

Our team seeks intellectually curious experts who are passionate about outcomes and creatively Solving for Safer. We value those who embrace change and drive its progress forward, contributing to the development of innovative solutions that enhance our clients' concepts.

Job Description

The Sr. Solutions Specialist will manage the deployment processes of Motorola’s public safety and command center software suite within complex software ecosystems for public safety agencies. This role requires a strong blend of technical expertise and project management skills to ensure seamless integration and optimal performance of the software applications.

Key Responsibilities:

• Lead Requirements Gathering: Collect business process requirements from subject matter experts and create comprehensive discovery documentation to capture the needs and expectations of stakeholders.

• Facilitate Stakeholder Collaboration: Serve as a bridge between Motorola’s deployment team, customer subject matter experts, and IT teams, ensuring alignment on both functional and non-functional requirements.

• Assess Business Processes: Evaluate the customer’s current business processes, identify opportunities for improvement, and provide informed recommendations for changes using a structured approach.

• Collaborate on Software Delivery: Work with various stakeholders to deliver interfaces, software modules, configurations, and provisioning effectively and efficiently, while considering the broader objectives of the customer’s business needs.

• Plan and Coordinate Activities: Independently plan, prioritize, and coordinate complex and concurrent activities to meet deadlines in a dynamic and often changing environment.

• Lead User Acceptance Testing (UAT): Define, facilitate, and guide the customer through User Acceptance Testing, documenting results and measuring outcomes against the project’s Functional Requirements Matrix.

• Present Analysis Results: Present analysis results to various groups, developing presentations and spreadsheets that support decision-making and business cases by summarizing relevant information.

• Project Management Partnership: Collaborate with Project Managers and the Program Director to manage projects from inception through to conclusion, ensuring that deliverables meet the established timelines and quality expectations.

Qualifications:

• Proven experience in public safety software integration and deployment processes.

• Strong analytical skills with a robust understanding of business processes.

• Excellent communication and interpersonal skills to engage effectively with stakeholders.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Proficiency in creating documentation, presentations, and spreadsheets.

This position is critical for ensuring the successful deployment and optimization of our software solutions within public safety agencies, contributing to our mission of enhancing safety and operational efficiency.