Manager, Warehouse Operations Midshift

Schedule: Monday - Friday 10AM - 6:30 PM (Regular flex in shift start and end times will be required to see all aspects of operations).

What Warehouse Operations contributes to Cardinal Health

Warehouse Operations is responsible for materials handling and product distribution in a distribution environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary
The Manager, Warehouse Operations Midshift oversees the building’s Midshift processing, including receiving, put away, and returns to achieve operational efficiency and safety. Through successful operational and people management, this job delivers on the business unit’s short-term goals, improves profitability, and develops the business unit’s warehouse talent. This job also responds to urgent customer needs or supply disruptions to ensure customer commitments are fulfilled.

Responsibilities

• Leading a supervisory staff and training team (one direct report) that includes Outbound (Base and Value Link), Inbound and facility training operations.
• Ensuring the timely distribution of medical products necessary to achieve operational cost, quality, service, safety goals and meet the needs of customers.
• Sponsoring Lean Six Sigma (LSS) projects designed to improve existing processes and enhance the customer experience.
• Challenging the status quo and provide thought leadership.
• Interfacing with customers and suppliers to resolve issues and participate in regularly scheduled meetings.
• Developing collaborative relationships with peers and coworkers.
• Identifying opportunities for personal and team development.
• Effectively managing and improving the talent of the team.  
• Connecting with employees at all levels of the organization.
• Fostering a culture of Inclusion.
• Managing the Operation utilizing data and metrics.
• Scheduling flexibility based on operational needs.
   

Qualifications

• Bachelor’s degree preferred, MBA a plus.
• 3-5 years of supervisory experience preferred.
• Strong leadership and communication skills, French a plus.
• Proven ability to drive needed cross-training and employee development.
• Previous experience interacting directly with customers and developing customer facing documents a plus.
• Proven application of LSS principals and tools. Black Belt or Kaizen training and certification a plus.
• Previous Operations experience a plus.
• Knowledge of Microsoft Office products, Tableau and Power BI experience a plus.

What is expected of you and others at this level in Operations for functional success

• Manages professional employees and/or supervisors; may manage business support, technical or production staff.
• Has accountability for managing financial resources.
• Provides technical guidance to employees.
• Develops processes and procedures to implement functional strategies.
• Has in-depth expertise in own job family and knowledge of the related job families.
• Applies expertise to improve effectiveness and provide guidance to employees in own area.
• Makes decisions, often difficult and/or unpopular, that impact the work of subordinates within job family; influences subordinates to support decision by presenting rationale/business case. Builds confidence and respect of others through a positive and energizing style.
• Role models Cardinal Health's high ethical standards and code of conduct.
• Recognizes development needs and capability gaps in own area and arranges specific projects/assignments to address needs.
• Proactively identifies talent internally and externally, including participation in succession planning process for job family.
• Cascades organizational goals through the function/work area to the individual level and ensures individuals understand how they can contribute.
• Accepts responsibility for establishing goals and achieving results within own job family, holding self and others accountable for results.
• Manages budget for own area and allocates resources accordingly, applying knowledge of profit drivers within own ar