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Revenue Cycle Representative II

Jefferson Health
Einstein 60 Township Line Road, United States, United Statesfull_timeVerifiedPosted 7 Apr 2026

About the role

Job Details

Revenue Cycle Representative II

Job Description

Revenue Cycle Representative II is responsible for reviewing, analyzing and initiating appropriate action for complex case claim denial resolution by communicating with payers, hospital departments and patients.

Essential Functions

  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
  • Completes appropriate strategy for an effective appeal including conducting authorization research, rebilling, and balance write off or transfer for next responsible party.
  • Corresponds with third party payers, hospital departments, and patients to obtain information required for denial resolution.
  • Uses reference material to troubleshoot payer issues and increase understanding of denial resolution techniques. Reference payer websites or contact as needed.
  • Maintains understanding of third party regulations for appeals and appeal follow-up.
  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

Competencies (Knowledge, Skills, and Abilities Required):

Communicate with patients, insurance carriers, physician’s offices, and other hospital departments in a courteous and professional manner.

Maintains productivity and quality requirements as defined by department policy.

Demonstrated ability to work independently with minimal supervision.

Other duties as assigned by supervisor.

Minimum Education and Experience Requirements:

Education:

High School Diploma/GED required               

Associates or Bachelors degree preferred

AND

Experience:

Minimum 3 years of experience working in hospital revenue cycle

Working knowledge of insurance plans and contract language

Computer skills, including proficiency in Windows 10 and Microsoft Office

Knowledge of State and Federal healthcare billing and coding guidelines.

Experience working with Epic preferred.

Work from home

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Albert Einstein Medical Center

Primary Location Address

60 Township Line Road, Elkins Park, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.

Company

Jefferson Health

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