Senior Project Manager - User Experience

About Hypervolt Limited

Hypervolt is at the forefront of the electric vehicle charging revolution, dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. 

In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer in the industry. We are proud to have been named the third fastest growing company in the UK, as part of the Deloitte Fast 50, and 6th fastest growing company in EMEA, as part of the Deloitte Fast 500.

Additionally, Hypervolt was voted DrivingElectric’s Home EV Charger of the Year 2023 & 2024, a testament to our focus on innovation and democratising EV ownership.

What You’ll Do

• Coordinate a Single-Track Roadmap: Serve as the primary point of contact between the UX team, engineering, product management, and other stakeholders, aligning everyone to one overarching roadmap.
• Plan & Track with Jira: Use Atlassian Jira as the central project management tool, setting milestones, tracking progress, and ensuring on-time delivery.
• Define Project Scope & Goals: Collaborate with leadership and stakeholders to clarify requirements, set objectives, and outline deliverables for each phase.
• Risk Management & Problem-Solving: Identify potential bottlenecks, issues, or conflicts early, proposing solutions to maintain momentum.
• Cross-Functional Collaboration: Make sure development teams understand both the technical implications and the customer-facing impact of product features.
• Stakeholder Communication: Provide regular updates on project status, challenges, and successes to technical and non-technical stakeholders.
• Mentor & Lead: Encourage best practices in project organization and teamwork, fostering an environment of ownership, accountability, and proactive problem-solving.

Projects You’ll Work On

As part of our User Experience team, you will focus on the most important family of products Hypervolt creates for its customers:

• Mobile & iPad App: Ensuring a seamless, intuitive user experience for EV owners.
• Desktop App: Coordinating features and improvements for a native desktop environment.
• Web App: Driving the delivery of a sleek, responsive interface that serves a broad online user base.
• In-House Service Portal: Providing our service and support teams with efficient, user-centric tools.
• Fleet Application & Dashboard: Equipping commercial fleet managers with real-time data and intelligent analytics.

What We’re Looking For

• Experience at the Highest Level of Professional Software Development: While this is not a coding role, you should be able to collaborate closely with “super hardcore” engineering teams and navigate complex development projects.
• Startup Background: Previous experience in a startup environment is highly valued; you should be comfortable operating with less structure than in a large corporate setting.
• Consumer-Facing Products: A proven track record of successfully managing projects for products at scale (experience with large-scale consumer tech is a plus).
• Technical & Customer Insight: You understand technology deeply and recognize what our customers want, translating user needs into actionable product goals.
• Passion for UI/UX: We obsess over the details. A keen eye for design and a commitment to building beautiful, intuitive user experiences are central to everything we do.<