System Configuration Specialist - SaaS

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Services:

• Strategy, Architecture, Planning, and Procurement

• Business Enablement

• Business Solutions

• Project Assurance

Overall Responsibilities

We are currently seeking the services of a full-time Implementation Specialist to support our Software System Integration and modernization projects. If you are dynamic, mature, ambitious, creative, and autonomous, you will appreciate working with our team of technology professionals committed to providing value-added services on our clients’ technology projects.  As we are in the early phases of continuously improving and refining our product offerings, you’ll be faced with exciting challenges that require problem-solving and innovation. If you're someone who enjoys tackling complex issues and thrives on the satisfaction of driving real change, this is the perfect opportunity for you to make a lasting impact.

Specific Responsibilities

• Contribute to designing, configuring, and developing custom forms, templates, and workflows.
• Implement our Software as a Service (SaaS) platforms to best serve our clients.
• Configure client-specific functionality to meet each client's unique requirements. This configuration will be performed using the SaaS platform tools, Java, JavaScript, and other coding languages.
• Produce clean, efficient code based on defined functional and non-functional specifications.
• Integrate software components and third-party programs.
• Troubleshoot, debug update, and upgrade existing software.
• Gather, evaluate, and document customer use cases and business processes.
• Create technical documentation for reference and reporting.
• Understand low code platforms, and configuration methodology.
• Contribute to the development of project reports such as Project Schedule, Quality Management Plan, Testing Plan, Conversion Plan, etc.
• Support the client and stakeholders in the planning and strategy discussions on the best approach for addressing risks and issues as they occur, in an effort to ensure that the project remains on schedule and within budget.

• Understand various software development life cycle methodologies and how they are used

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Minimum Qualifications

• Must have experience with COTS, SaaS, PaaS, or IaaS solutions
• Must have experience in all system development life cycle phases using Agile, Waterfall and/or Hybrid Agile approaches.
• Proficient in Java, JavaScript, or other relevant coding languages for system configuration, development, and troubleshooting.
• Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology through the development of n-tier-based solutions built from leading-edge technologies.
• Experience with Azure DevOps CI/CD

Other Qualifications:

• Software: MS Office (Project, Visio, Word, Excel, SharePoint)
• Other Software Tools: MS Visual Studio, Jenkins, JIRA, GitHub, Postman
• Coding Languages: Java, JavaScript, Python, or other relevant coding languages
• Technical: Se