Administrative Assistant (Retail Mall)

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL has a great opportunity to join our Retail Property Management Team.

Compensation: $15 - $18/hour

 

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Property Administrative Assistant

Job Summary

Provide the highest level of customer service support for property needs to JLL clients. Reps are required to abide by all JLL policies, including but not limited to attendance, performance, IT Usage, etc. This position requires answering the phone and interacting with customers & clients.

Job Responsibilities

• Answer phone calls
  • Rep is to provide customer service to all callers and customers who need assistance at the property. Rep is to follow the escalation process for all urgent and emergency work.
• Email Processing
  • Process work order related emails (only during weekends and overnight shifts).
• Any projects or assignments as requested.
• Dispatch security or maintenance staff as needed
• Responsible for sales of gift cards

Skills and Knowledge

• Customer Service
• Typing at 45 words per minute
• Computer Program experience
• Experience working in a professional environment
• Proficient in Microsoft applications (Word & Excel)
• Corporate Real Estate experience preferred

Education/training – High School Diploma or GED, Associate degree or higher, preferred     

Years of relevant experience – 1+ years

Physical work requirements and work conditions

• Reps are required to sit at a desk and talk on a phone/headset while typing on a computer for the majority of the work day.
• Reps may also have to stand behind a customer service desk for an extended period of time.

Location:

On-site –Port Arthur, TX

Job Tags:

Property Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity pol