Luxury Assistant Store Manager of Sales

Brief Overview of Position

Perigold, the destination for luxury home, is opening its first physical retail stores in West Palm Beach, FL, first-of-their-kind luxury retail destinations of 20-30K square feet, with the best products in all styles and from across our catalog including furniture, decor, housewares, and home improvement categories. Come be a part of it!  We are looking for an Assistant Store Manager, Sales Lead to oversee all Sales functions for the store.  This role will lead a team of in-store Designers and Product Specialists, collaborate closely with the store Guest Experience Lead, and report directly into the Store Manager.  If you are passionate about luxury and/or design, looking for rapid growth, and thrive on constant learning and dynamic challenges, this may be the perfect fit.  

 

What you’ll do 

• Oversee all in-store sales operations including supervision of Zone Leads and Designer team, adherence to sales floor presentation standards, and in-stock replenishment needs. 
• Collaborate with General Contractors on bath and kitchen design implementation in client spaces.
• Understand and deliver on the compatibility of appliances within client spaces.
• In collaboration with the Store Manager, establish goals for the Sales team (Zone Leads, Product Specialists and Designers) in alignment with overall business sales targets and guest experience standards.
• Attract, hire, coach, and retain top-performing talent. 
• In collaboration with corporate field enablement lead and in partnership with our supplier base as needed, develops and executes training curriculum and schedule to drive results in alignment with sales targets and guest experience goals. 
• Analyze Sales metrics via reporting tools on a regular basis, share out to  Store Manager, and translate to training and process improvement needs for Sales team.
• Communicate regularly with the Sales team on store performance and improvement needs in order deliver an exceptional luxury experience and achieve sales goals; inspire team excellence.   
• Fosters a culture of collaboration across Product Specialists and Designers to ensure the store guests gets the appropriate level of support for their shopping needs and we maximize our impact on the guest’s home via lead generation, upselling, and design support.
• Maintain close communication and collaboration with the Regional Design Manager to support guests across channels (virtual, in-store) and optimize Designer utilization.
• Partner with the Store Manager and other store Leads including Logistics and Guest Experience to ensure alignment with greater business requirements and expectations (eg maintaining luxury experience standards, new season planning and execution).
• Perform key holder and Manager On Duty duties.  

 

What you’ll need

Experience & Qualifications

• 3+ years of management experience, including overseeing a successful sales team.  
• Demonstrated ability to recognize and maintain a high bar for luxury design.
• Demonstrated ability to thrive in a fast-paced, startup environment, including willingness to explore and test innovative ideas and pursue continuous improvement.  
• Client-centric mindset.
• Strong business acumen as well as exceptional analytical, problem-solving, and decision-making skills as it relates to managing a sales funnel.
• Flexibility availability (including mornings, nights, weekends, some holidays).
• Candidates must be open to learning how to safely operate a pallet jack (also known as a pallet truck or pump truck) as part of their job responsibilities. Training will be provided to ensure proper handling and safety protocols are followed. Typically, this requires you to be able to lift at least 50lbs or more.

Luxury home or hospitality knowledge and experience is required

Physical Requirements 

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

Compensation & Benefits:

• Competitive starting salary + substantial quarterly bonuses
• Medical benefits, financial benefits, and a generous employee discount effect