Channel Sales Associate

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics.

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.

Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Job Description

Reporting to the Regional Sales Director, the role of the CSA is to serve as primary touchpoint for existing end user accounts in the territory, as well as qualify leads from marketing (inbound) or inside sales (outbound) prospecting.  You will conduct and book demonstrations of our entire suite of physical security solutions and serve a key role in our field sales organization’s efficiency and effectiveness.

We champion those who bring their best to the team every day and come with their sleeves rolled up to help our customers Solve for Safer. 

What You’ll Do:

• Proactive outreach to existing customers in region

• Build positive, trusted relationships with existing end users within your territory to ensure customer satisfaction and help customers realize value from their investment in the Motorola Solutions ecosystem 

• Qualification of inbound sales leads

• Respond to inbound customer inquiries (email & phone) in your territory

• Lead discovery calls and web demos with inbound leads & outbound prospects

• Work with Channel Sales Executives and territory sales team to grow business and achieve regional quota

• Manage Opportunities <$50k through the channel sales cycle

• Utilize Salesforce to manage leads, customer activity, tasks, and opportunity pipeline

• Primarily work from the office to optimize availability for contact with customers and teammates  

• Travel required (50%) for participation in local industry events and conferences, marketing roadshows, and team meetings

We’re Looking For Someone With:

• Passion for solving real problems and making communities safer

• Team player who thrives in a competitive and collaborative environment

• 1+ years of sales or customer service experience 

• Strong communication skills across video, email, and live customer interactions

• Solid understanding of discovery best practices and the ability to ask the right questions to uncover compelling business needs

• Organized and efficient — you know how to manage multiple priorities and keep momentum moving

• Comfortable with and quick-to-learn new technology

• Proficiency with Salesforce

• Resilient, coachable, and confident — you handle objections with professionalism and focus

Additional Information:  

• Key measures of success include generating pipeline and new sales opportunities for the territory

• Managing smaller opportunities through the sales cycle

• Support their Channel Sales Executive (CSE) teammates and customer satisfaction and sales growth in the region

• Field-based role within territory of coverage

• Technical Degree or Bachelor's degree preferred

• Ability to travel 25% of the time in the territory

Target Base Salary Range: $55,000 - $60,000 USD

On Target