Client Banking Specialist

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing 

As an individual contributor, Client Banking Specialists are responsible for the following:

• Focused on day-to-day client experience
• Commerical Loan Setup, Closing and Funding
• Depository Account Opening
• Anti-Money Laundering (AML)/Know Your Customer (KYC) Review & Evaluation
• Overdraft Account Review and Decisioning
• Client Maintenance (Name/Address Change, Tax ID Changes, Officer Updates, HHNR)
• Fraud Management (Client Notification & Resolution (Check, ACH, Wire)
• Loan Advance & Paydown
• Signature Card Updates (Additions/Deletions)
• Balance & Transaction Inquiry (Depository & Loan Accounts)
• Execute Money Movements (Manual Wires, Internal Transfers & One-time ACH)
• Provide Statement Copies (Loan, DDA, Account Analysis)
• Wire Inquiry & Return/Amendment (including Fed Ref #)
• Client Authentication - Maintain Strong Risk & Control Principles
• Ad-hoc requests as needed

How you’ll succeed 

• Analytical Skills – Interpret, validate and execute internal and external client requests by establishing new customer’s signing authorities or amending existing customer’s signing authorities for complex corporate structures, conducting reviews of existing files and correcting documentation gaps relating to either signing authorities or AML, discovered during the vetting process 

• Critical Thinking – Verify documentation according to established signing authority procedures to confirm that documents received from customers are complete and properly executed. Review complex legal agreements related to Cash Management products to allow implementation of new products and amendments to existing products. Address gaps in signing authority documentation, escalating unresolved items, applying policies or engaging the appropriate internal partners to facilitate a resolution. 

• Relationship Building – Provide assistance to clients, Relationship Managers and BCC colleagues to address questions related to basic signing authority and AML signing authority requirements. Also, provide assistance and guidance to more junior team members when required 

Who you are 

• You understand and have working knowledge of all corporate structures registered as Corporations, Limited, Incorporated, Joint Ventures, various types of Partnerships, Trusts, registered Charities, and Government bodies