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BD

Sr. Specialist, Professional Services

BD
San Diego, United Statesfull_timeVerifiedPosted 22 Apr 2025
💰 $111,400/yr

About the role

Job Description Summary

Facilitate the shipment of devices and deliverables to ensure revenue targets are met in the manner consistent with organizational goals and processes.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Responsibilities:

  • Coordinates the shipment of devices and software for installation, upgrade, and evaluation projects at customer accounts.

  • Coordinates, communicates and facilitates activities related to shipping equipment and software to account sites with sales, pharmacy consultants, IT consultants, Software installation resources, third party resources, and Project Managers.

  • Maintains and communicates daily/monthly/quarterly equipment demands to production and leadership

  • Liaise with Contracts, Accounting and Finance to properly recognize bookings and revenue

  • Works with Business Transformation Team to identify opportunities for automation and process improvements and makes recommendations for change

  • Maintains monthly and ad hoc reporting of implementation and ship/bill revenue

  • Works with Directors, Professional Services Managers, and Project Managers to ensure revenue targets are met.

  • Acts as point of contact for Project Managers for all updates or revisions to projects and shipment schedules.

  • Responsibility for the shipment and return of consignment devices.  Reviews and determines suitability based upon the Sunshine Act.

Skills, Duties and Tasks particular to the job:

  • Ability to work independently with minimum supervision

  • Comfortable working with multiple functional areas and levels of management

  • Extended knowledge of Salesforce, CRM/SAP, QlikView, and Microsoft Suite

  • Ability to read, analyze, and interpret financial reports and legal documents. 

  • Ability to write reports, correspondence, and procedure manuals. 

  • Ability to train/coach and provide constructive feedback to new team members.

  • Ability to compute rates, ratios, percentages, and to draw and interpret bar graphs or line charts.

Required Skills:

  • High School Diploma

  • Ability to make sound business decisions and prioritize and reprioritize activities when appropriate. 

  • Must be proficient with PC applications, specifically with spreadsheet, word-processing, presentation, and project management PC applications. 

  • Ability to learn and utilize internal software (i.e., CRM/SAP, Salesforce, QlikView, etc.) packages.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you t

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BD

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