Manager, Internal Controls

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job identifies issues and recommends best practices for internal control processes, leads projects to enhance internal control effectiveness, analyzes business trends, develops strategies for process improvements, and ensures compliance with laws and regulations.

Job Description:

Essential Responsibilities:

• Identify issues and recommend best practices for internal control processes.
• Lead functional projects and programs to enhance internal control effectiveness.
• Partner with teams to analyze business trends and their impact on internal controls.
• Develop and implement strategies for process improvements within the internal controls function.
• Ensure compliance with laws and regulations through effective internal control measures.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

1. Governance and Compliance:

Develop, implement, and maintain governance frameworks for global merchant lending products.

Ensure compliance with all relevant regulatory requirements and internal policies.

Collaborate with legal and compliance teams to interpret regulations and implement necessary changes.

2. Risk Management:

Identify, assess, and mitigate risks associated with merchant lending activities, ensuring a balanced approach to risk and reward.

Develop and monitor key risk indicators and control measures.

Collaborate with risk management teams to develop and implement risk mitigation strategies.

3. Operational Excellence:

Drive process improvements to enhance efficiency and effectiveness of governance and control activities.

Implement best practices and standard operating procedures across global teams.

Lead cross-functional initiatives to optimize product performance and risk management.

4. Stakeholder Collaboration:

Work closely with product, legal, compliance, finance, and operations teams to ensure alignment on governance and control objectives.

Act as a trusted advisor to senior leadership, providing insights and recommendations on merchant lending strategies and opportunities.

Serve as a subject matter expert and provide guidance on governance and control matters

Facilitate communication and reporting to senior management and stakeholders.

5. Leadership:

Manage and mentor a team of governance and control professionals.

Foster a culture of accountability, colla