Dir, Social Work

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Organization:

MCJCHV Administration 10

Job Summary:

JOB SUMMARY
Responsible for leading, developing, and directing a comprehensive social work program designed to meet the needs of patients and their families. Responsible for overall program development and direction including establishment of goals, policies, procedures and budget accountability. Represents the social work program in the community and ensures working relationships among community agencies and organizations.

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KEY RESPONSIBILITIES
• Develop work goals for the Social Worker staff consistent with institutional and departmental goals and policy
• Lead, develop, and direct a comprehensive social work program designed to assess and treat the psychosocial needs of patients and their families.
• Plan scope and emphasis of social services program for inpatient and outpatient services.
• Oversee day to day operations and administration of the Clinical Social Work Program and community based assessment programs, including development and management of budgeting and financial resources.
• Participates in strategic planning and public policy development for Social Work related programs.
• Maintains compliance with federal, state, JCAHO and other applicable regulatory standards and practices.
• Analyze long-range impact of decisions and plans including reviewing trending data of readmission, denial reporting for strategic planning, and dashboard data.
• Ensure the most effective use of Social Work interventions through program development, process improvement and coordination of processes across functions
• Ensure smooth coordination of care by providing cross covering services for enhanced customer service.
• Standardize services, processes, resources, and practice to improve efficiency.
• Adjust work schedules or project priorities to meet emergencies or changing condition.
• Analyze and evaluate ongoing department programs to identify areas where adjustment/improvements are needed.
• Participate in periodic management meetings to keep top management informed of problems and concerns.
• Collaborate with a multitude of departments on a variety of new programs to ensure consistency of practice specifically with Case Management and Bed Management.
• Define and achieve budgeted financial targets, consistent with the departmental financial plan
• Prepare an annual operating budget for the Social Work Department including direct labor and other expenses.
• Present and provide justification of budget for Senior Leadership Review.
• Frequently prepare ad hoc financial and budget reports.
• Closely monitor revenues and expenditures for all salary expenditures for Social Work and resolve all discrepancies.
• Exercise judgment and prepare supporting or correcting documentation as deemed appropriate.
• Develop and manage budget independently by utilizing all tools provided by the Department of Finance.
• Project future budgets based upon analysis of current and projected operations.
• Identify trends which impact avoidable days and readmissions.
• Implement/oversight of process to manage outlier patients.
• Exceed defined service standards for Social Work Departments
• Ensure that the service standards established for the Social Work Department are met or exceeded.
• Evaluate employees to ensure all staff are meeting or exceeding competency standards.
• Use patient/customer satisfaction data to improve systems, processes, and outcomes.
• Participates on Elevate and hospital committees to ensure a continued focus of exceeding service goals.
• Ensure a safe, satisfying and enriching environment for employees and provides a qualified, competent staff.
• Define the qualifications and performance expectations for all staff positions through the Performance Development system, incl