Central Staffing Coordinator

Job Description:

The position has the responsibility of staffing the multiple different nursing units in the geography with established guidelines and policies to ensure appropriate staffing resource allocation. This position works closely with the charge nurse of each unit served, as well as the House Supervisor to maintain and ensure resources are allocated appropriately. Thus, the incumbent will utilize excellent problem solving and customer service skills to ensure effective staff scheduling and accurate timekeeping on for the shift. The Staffing Placement Specialist must have a broad working knowledge of department, facility, and geography staffing practices and procedures. This position also serves as an expert user in the scheduling software, ensuring accurate schedule maintenance is done within established timeframes.

Job Essentials 

• Scheduling Support 

• Provides daily maintenance and upkeep of the schedule for each nursing unit served. 

• At request of nursing unit managers, enters schedule changes that will occur within 72 hours. 

• Ensures shift resolution in scheduling software. 

• Staffing Support 

• Actively participates in staffing coordination meetings. 

• Coordinates placement of appropriate personnel to fill various shift vacancies. 

• Communicates with the Charge Nurse of each unit regarding coverage (or lack of coverage) levels of staffing. 

• Distributes staff as appropriate to meet the needs of the facility/facilities. 

• Works in collaboration with House Supervisors to assure appropriate placement of available resources 

• Point of contact for unscheduled vacancies (sick calls, etc). 

• Staff Orientation 

• Assists in new staff orientation. 

• Communication 

• Demonstrates excellent phone etiquette at all times 

• Provides concise status report regarding caregiver placements 

• Communicates regularly with House Supervisors to resolve staffing issues and coordinate staffing needs and placement.  

• Reporting 

• Provides reports as needed 

 

Minimum Qualifications 

• Six months healthcare or customer service work experience. 
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• Experience with word processing, spreadsheet, and email software. 
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• Self directed, motivated, works well independently with minimal supervision. 
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• Demonstrated strong communication, customer service and organizational skills. 
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• Demonstrated ability to set priorities and problem solve, independently. 
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• Demonstrated ability to handle stressful situations with resolute demeanor. 
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• Demonstrated ability to function well in a team environment. 
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• Ability to prioritize potentially conflicting demands. 
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• Time-management skills. 

 
Preferred Qua