Global VP of Account Management

Company Description

Who We Are:Interested in joining our team?  Here is some more information about us!  Ungerboeck provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events.  In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Ungerboeck is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, St. Louis Art Museum, Shedd Aquarium, Detroit Symphony Orchestra, SoFi Stadium, Pittsburgh Cultural Trust, and The Forum. Some of our global clients include: ExCel London,  Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Working @ Ungerboeck:

We are on a mission to improve the lives of venue managers around the world. We are focused, and moving quickly. It is an honor and a pleasure to serve them, and we do so with software and service that exceeds all expectations.

We live by the unofficial motto of work hard play hard. Surround yourself with highly motivated co-workers that push you to be your best each day. Ungerboeck offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.

Job Description

We are looking for an ambitious and experienced Global Accout Management leader to build on our success and drive growth around the globe. 

The Global VP of Account Management will report to the Chief Revenue Officer, to ensure our company goals are met and that your team is reaching their potential while scaling operations. 

• Lead the Global AM team towards existing business quota achievement, renewals, upsell and cross sell sales motion with existing accounts.
• Define strategy for various Business verticals with clear deliverables, KPIs and ways to drive business outcomes. 
• Develop and maintain positive and influential relationships with direct reports. 
• Be an Ungerboeck ambassador within accounts, maximizing our brand recognition and mindshare at all levels, evangelizing our solution and publicizing success stories. 
• Forecast, measure, and report sales results through use of internal CRM. 
• Ensure that all areas of business development have the right resources to operate effectively, and that staff are motivated and engaged. 
• Proactively identify sales pipeline risks and develop mitigation plans. 
• Serve as the voice of the customer and collect feedback to drive continuous improvement across the business. 
• Lead sales forecasting and strategy discussions with business leadership. 
• Over the next 6-12 months, build and lead the Global AM team to bring the company through its next set of key milestones. 
• Play a key role in the hiring and onboarding of new AM team members. 

Qualifications

• 5 + years of proven sales leadership working with software/SaaS sales teams to build strategy, management, execution-based programs for account executives and account management teams.
• Bachelor’s Degree, MBA a plus 
• Strong, proven track record of management and strategic selling 
• Experience leading a team with enterprise and tactical business 
• Personal experience closing million-pound deals 
• History of exceeding quota 
• Experience managing a team of 10+ people with 4 million+ quota 
• Strong executive calling experience and presence 
• Professional demeanor, articulate, with good communication and presentation skills 
• Positive attitude: ‘can do’ approach and ‘think outside-the-box’ mentality 
• Travel up to 30%-40% 

What makes you a great fit? 

• You are Bilingual 
• You have experience with structured management and sales techniques.  
• You have strong management skills and a demonstrable record of accomplishment with sales campaign delivery are your strong suits. 
• You consistently apply clear performance standards and handle problems decisively and objectively, while providing sound guidance and assistance to improve the systems and processes.  
• You have authoritative business and financial acumen to translate into a executable sales plan. 
• You possess the strong ability to lead, manage or enlist the support of others at all times. 
• Interpersonal, presentation and written/verbal skills that can influence at senior levels.