PROGRAM ELIGIBILITY SPECIALIST II

Position Number: 22102276 
County: Pulaski 
Posting End Date: June 12, 2026

Job Summary:

The LTSS Program Eligibility Specialist II is responsible for reviewing, verifying, and determining applicant eligibility for state administered programs. This role requires a strong understanding of program policies, the ability to analyze complex case information, and a commitment to delivering high-quality customer service.

This position requires computer keyboarding skills, excellent verbal and written communication skills, ability to utilize current phone system, occasional travel, and ability to sit for extended periods of time. Position assignments are dependent on fluctuating workloads and employee resources as determined by management staff.

Special Requirement: (Preferred Skills/License/Experience/Travel, Shift Work, etc.)

Some travel including overnight, lifting up to 20 pounds, frequent stooping and bending, ability to sit for extended periods of time including riding in a vehicle, extensive computer work utilizing Microsoft Office Suite, occasional overtime, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills. This position is governed by FSLA and approved overtime is compensated. 

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.