Operations and Sustainment Systems Engineer

Operations and Sustainment Systems Engineer

Job Category: Engineering

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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CACI's SAFFIRE team is at the forefront of developing and operating state-of-the-art of Geospatial Intelligence analysis software. The SAFFIRE team builds and maintains an exceptionally powerful platform enabling our users to address challenging real-world problems by converting disparate data into actionable information. The team is deeply passionate about its mission and takes tremendous pride in our work.  We work directly with operational users to design, develop, and maintain capabilities that empower analysts to create actionable intelligence from the massive volumes of Geospatial Intelligence data to give our intel and combat organizations the decision advantage over our near-peer adversaries.

We are seeking a passionate Operations and Sustainment Engineers to help manage critical Intelligence solution for our NGA customers as part of the SAFFIRE program. You will be a critical element, working closely with users, our user support team and CACI’s development teams, to ensure that systems supporting the national security of our country remain available to their user base.

As our Operations and Sustainment Systems Engineer you will have the opportunity to:

• Work in a team environment to solve complex problems, including close collaboration with development engineers to properly diagnose and fix complicated technical issues
• Respond to incoming chats, emails, or tickets in a timely and professional manner
• Record and track all interactions, issues, and resolutions using Atlassian and Service Now software and tools
• Communicate effectively with users to gather information and determine the root cause of issues or problems
• Manage existing cloud systems
• System patching and minor version upgrades
• Perform software deployments, system configuration, system tuning, and system monitoring and troubleshooting
• Manage and enforce identity access management (IAM) policies
• Thrive in a fast-moving environment and enjoy learning new technologies and overcoming new challenges
• Be able to support deployments or operations outside normal duty hours
• Be able to support an on-call rotation

You’ll Bring These Qualifications:

• Active TS/SCI with a current polygraph REQUIRED
• Information Assurance/DoD 8570 certification (Security+) REQUIRED
• Typically requires bachelor's degree. In lieu of degree, relevant experience may be substituted
• A minimum 5 years of related experience
• Working knowledge of Linux
• Familiarity with various AWS technologies (EC2, S3, IAM, CloudFront, CloudWatch, etc.)
• Familiarity with container orchestration frameworks such as Docker and Kubernetes
• Familiarity with Elastic
• Experience with security hardening
• Experience with various geospatial or intelligence analyst applications

These Qualifications Would Be Nice to Have:

• Experience with Agile Methodologies including SAFe
• AWS Certification
• Continuous Monitoring Solutions – Elastic, Grafana, Prometheus, etc.
• Rancher
• Argo CD
• Keycloak

At CACI, our philosophy of employee development and advancement rests on a cultural foundation of providing unlimited and equal opportunity for growth, recognition, and rewards. We provide the environment, support and responsive, available management to nurture and stretch your abilities. We also offer a career mobility program to make it easy to build a dynamic career at CACI and offer flexible work schedule arrangements to support work/life balance.

• CACI’s Flexible Time Off (FTO) plan allows employees to take vacation as needed, without a set number of minimum or maximum days, and is available day one of employment. 
• CACI has been named one of Fortune magazine’s World’s Most Admired Companies and has been named an Energage Top Workplace USA for 2023!
• We offer competitive benefits and learning and development opportunities.
• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
• With over 25,000 employees worldwide, CACI has been named a Best Place to Work by the Washington Post.
• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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